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Showing 142 to 151 of 194 search results for Retail Banking section of the Financial lives.

  1. Financial Lives survey

    Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services.

  2. Financial Lives Survey 2020: Weighted data tables: Volume 10 - Consumer Credit 1 [xlsx]

    Data Published: 11/02/2021
    These are the weighted data tables from the Consumer Credit 1 section of the Financial lives 2020 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers.

  3. Complaints data

    Data Published: 25/04/2024 Last modified: 25/04/2024
    The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.

  4. Financial Lives Survey 2017: Data Tables: Volume 20 - Custom tables [xlsx]

    Data Published: 18/10/2017 Last modified: 20/06/2018
    This volume of tables contains questions on: regulated advice, general insurance cross product holdings, gender, retirement income, switching day to day accounts. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with

  5. 2022 fines

    News stories Published: 28/02/2022 Last modified: 04/01/2023
    Enforcement fines published in 2022.

  6. Regulatory priorities for retail banking

    Speeches Published: 23/11/2017 Last modified: 23/11/2017
    Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the Westminster Business Forum on retail banking and payments.

  7. 2020 fines

    News stories Published: 21/01/2020 Last modified: 02/12/2022
    This page contains information about enforcement fines published during the calendar year ending 2020.

  8. Climate Financial Risk Forum (CFRF)

    Firms Published: 11/08/2019 Last modified: 12/06/2023
    The Climate Financial Risk Forum (CFRF) brings together senior financial sector representatives to share their experiences in managing climate-related risks and opportunities.

  9. Coronavirus (Covid-19): Information for firms

    Firms Focus areas Published: 17/03/2020 Last modified: 29/07/2022
    Our expectations for firms during the coronavirus pandemic, and the measures we’ve put in place to make sure customers are protected.

  10. Consumer Duty resources

    Tasks for firms Published: 01/11/2023 Last modified: 16/05/2024
    Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

  11. Information on Covid whistleblowing reports for 2020/21 - August 2021

    FOI Release Date of Release: 09/08/2021
    The FCA provides information on the covid-specific whistleblower allegations referred to in the FCA's annual report for 2020/21.