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Showing 22 to 31 of 194 search results for Retail Banking section of the Financial lives.

  1. Financial Lives survey

    Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services.

  2. Competition and innovation in financial services: the regulator’s perspective

    Speeches Published: 11/05/2017 Last modified: 11/05/2017
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Cheung Kong Graduate School of Business.

  3. Supervisory correspondence

    About us How we regulate Published: 18/07/2020 Last modified: 20/03/2024
    Find out how the FCA communicates with the firms it supervises.

  4. Building Societies and the Future of Retail Banking

    Speeches Published: 23/05/2018 Last modified: 24/05/2018
    Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations at the FCA, delivered at Building societies annual conference 2018, Manchester.

  5. The business of social purpose

    Speeches Published: 26/11/2020 Last modified: 26/11/2020
    A speech by Jonathan Davidson, Executive Director of Supervision – Retail and Authorisations, on the business of social purpose.

  6. The technology challenge

    Speeches Published: 10/06/2014 Last modified: 19/06/2014
    Speech by Martin Wheatley, CEO, the FCA, at Lansons, London. This is the text of the speech as drafted, which may differ from the delivered version.

  7. A to Z of financial terms - Retail Banking section of the Financial lives

    Consumers Published: 20/03/2023 Last modified: 20/03/2023
    A to Z of financial services to help you understand financial and legal terms.

  8. Brexit: information for retail investments firms in the UK

    Firms Published: 26/02/2019 Last modified: 21/06/2022
    If you have customers based in the EEA, find out what actions we expect you to have taken now the transition period is over.

  9. 2016 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2016. 

  10. Aggregate complaints data: 2019 H1

    Data Published: 17/10/2019 Last modified: 17/10/2019
    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2019, between 1 January and 30 July 2019. This includes the latest trends and analysis by product group. 

  11. Financial Lives Survey 2017: Data Tables: Volume 2 - Retail banking [xlsx]

    Data Published: 18/10/2017 Last modified: 20/06/2018
    This volume of tables contains questions on: Retail Banking. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the retail financial markets we regulate.