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Showing 1 to 10 of 516 search results for Retail banking Consumer Duty.

1. Retail banking Consumer Duty multi-firm work

   Multi-firm reviews Published: 14/12/2023 Last modified: 14/12/2023
   The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work.

2. Dear CEO letter: Implementing the Consumer Duty for closed products and services – retail banking [pdf]

   Correspondence Published: 16/05/2024
   Our letter setting out priority issues and actions firms should be considering ahead of the 31 July 2024 implementation deadline.

3. How we are using the Consumer Duty

   Published: 01/11/2023 Last modified: 26/06/2024
   How the FCA is using the Consumer Duty to set higher and clearer standards of consumer protection across financial services.

4. Consumer Duty resources

   Tasks for firms Published: 01/11/2023 Last modified: 16/05/2024
   Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

5. Consumer Duty events

   Events Published: 25/09/2022 Last modified: 27/06/2024
   The FCA has run events to help firms understand our expectations for the Consumer Duty and prepare for implementation. Find out about these and watch the webinars.

6. Event costs

   Last modified: 08/04/2024
   Overall approximate costs for public events that we organise and publicise, from April 2013 onwards.

7. Rolling regulation forwards

   Speeches Published: 16/11/2022 Last modified: 16/11/2022
   Speech by Nikhil Rathi, FCA Chief Executive delivered at the UK Finance annual dinner.

8. Supervisory correspondence

   About us How we regulate Published: 18/07/2020 Last modified: 20/03/2024
   Find out how the FCA communicates with the firms it supervises.

9. The FCA’s view of green mortgages

   Speeches Published: 19/04/2023 Last modified: 19/04/2023
   Speech by David Geale, Director of Retail Banking, delivered at the London Institute of Banking & Finance mortgage conference.

10. About our data

    Last modified: 14/03/2024
    The FCA publishes a wide range of data. Find out about the types of data available and how often it is published.