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Showing 161 to 170 of 516 search results for Retail banking Consumer Duty.
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Helping people access cash
How new legislation has given the FCA powers to act where it finds or anticipate significant impacts on consumers’ ability to access cash. -
Coronavirus (Covid-19): Information for firms
Our expectations for firms during the coronavirus pandemic, and the measures we’ve put in place to make sure customers are protected. -
Banking providers’ fraud controls [xlsx]
This spreadsheet contains information about banks’ fraud controls. It is intended to enable consumers and consumer groups to compare how banks protect their customers against fraud, and to help consumers to make better informed choices about their -
2019 fines
This page contains information about enforcement fines published during the calendar year ending 2019. -
Innovation Hub: Market insights
The FCA publishes its latest data on the firms supported by its Regulatory Sandbox and Innovation Pathways service. -
Chairman’s speech
Speech by FCA Chairman, John Griffith-Jones, at the Annual Public Meeting, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Regulating in a recovery
Speech by John-Griffith Jones, FCA Chairman, at the CASS Business School, London. This is the text of the speech as drafted, which may differ from the delivered version. -
FCA Board
The FCA Board holds us accountable for the way we work. Find out more about its role and meet its members. -
2016 Disclosure Log
The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2016. -
About our complaints data
This page provides more information about how the FCA collects and reports complaints data.