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Showing 261 to 270 of 516 search results for Retail banking Consumer Duty.
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FCA Research into the issue of de-risking
The FCA is tasked with ensuring an appropriate degree of consumer protection and promoting effective competition in the interests of consumers, while at the same time protecting and enhancing the integrity ... This will aim to stimulate ideas and foster -
Comparison of banking providers’ fraud controls
This page contains information about banks’ fraud controls. It is intended to enable consumers and consumer groups to compare how banks protect their customers against fraud, and to help consumers to make better informed choices about their -
Financial Lives 2022 survey – people’s stories and the Consumer Duty
Read selected stories about the experiences of respondents who completed the Financial Lives 2022 survey. -
Financial promotions quarterly data 2023 Q4
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 October 2023 and 31 December 2023. -
Karina McTeague speech on retail banking and payments at the PayExpo 2017
Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the PayExpo 2017 on changes within the payments landscape. -
Financial Lives Survey 2017: Data Tables: Volume 2 - Retail banking [xlsx]
This volume of tables contains questions on: Retail Banking. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the retail financial markets we regulate. -
Aggregate complaints data: 2019 H2
This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2019, between 1 July and 31 December 2019. This includes the latest trends and analysis by product group. -
FCA sets out forbearance measures for investment company cost disclosure
We set out temporary measures to give investment companies greater ability to explain their costs and charges to help consumers make better informed investment decisions. -
Coronavirus: Information for small businesses that are customers of financial services firms
Information on the Government support available during the coronavirus (Covid-19) pandemic and as businesses look to recover and grow. -
Financial promotions quarterly data 2023 Q3
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 July 2023 and 30 September 2023.