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TR18/4: Pricing practices in the retail general insurance sector: Household insurance
This report sets out the key findings of our thematic work on the pricing practices of household insurance firms. It then details our expectations of firms and our next steps. -
New FCA data show 3.76 million complaints about financial services firms
Complaints about payment protection insurance (PPI) drove a 13% increase in the number of complaints made to financial services firms in the second half of 2017, according to figures published today by the FCA. -
Milestone for insurers as they come under the Senior Managers and Certification Regime
The Senior Managers and Certification Regime (SM&CR) has been extended to all insurers regulated by the Financial Conduct Authority (FCA) and Prudential Regulation Authority from today. -
CP17/41: Individual accountability: Transitioning insurers and individuals to the Senior Managers & Certification Regime
The proposals in this consultation apply to alldual-regulated insurance firms. As well as the firms themselves, the proposals will affect everyone performing financial services roles at those institutions. ... Consumers may be interested how individual -
Chris Woolard discusses emergency regulation and learning from the coronavirus crisis
Interim Chief Executive Chris Woolard discusses emergency coronavirus regulation and the Business Plan -
Financial services regulation and enforcement: recent developments and emerging issues
Speech by Tracey McDermott, Director of Enforcement and Financial Crime at the NERA Economic Consulting seminar, London. This is the text of the speech as drafted, which may differ from the delivered version. -
CP15/15: Changes to the Approved Persons Regime for insurers not subject to Solvency II
We are consulting on amending our regime for regulating key individuals and governance arrangements in insurers. -
Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling
The Financial Conduct Authority (FCA) has today fined Clydesdale Bank Plc (Clydesdale) £20,678,300 for serious failings in its Payment Protection Insurance (PPI) complaint handling processes between May 2011 and ... In addition, between May 2012 and -
TR15/2: Structured Products: Thematic Review of Product Development and Governance
Our recent work in the structured products market has focused on better understanding consumer behaviour and the way that firms approach product development and governance. -
FCA makes final appointment to ExCo with Georgina Philippou as Chief Operating Officer
The FCA also announced that Linda Woodall would become Director of Life Insurance and Financial Advice. ... Georgina has extensive enforcement experience across all areas of financial services including dispute resolution through settlement and mediation