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Coronavirus linked forbearance: key findings
We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty. -
FCA announces redress scheme for rent-to-own firm PerfectHome
PerfectHome has agreed with the Financial Conduct Authority (FCA) a package of redress totalling over £2.1 million. This will be made up of cash payments and balance write-offs for 37,000 customers. -
Aggregate complaints data: 2016 H2
This data includes all the complaints that firms report to us. -
Reducing and preventing financial crime
We are providing an update on our progress and looking ahead to identify 4 areas of focus in the coming year. -
FCA seeks legal clarity on business interruption insurance alongside package of measures to help consumers and small businesses
The FCA is announcing it intends to seek legal clarity on business interruption (BI) insurance. -
Tribunal upholds FCA fine on firm for misselling complex investments
a GTEP plan were suitable, having regard to what it knew about those customers. ... Tribunal also showed that some Westwood GTEP customers have already received compensation from Westwood’s PI insurers and the Financial Services Compensation Scheme. -
Cyber and technology resilience in UK financial services
Speech by Megan Butler, Executive Director of Supervision – Investment, Wholesale and Specialists at the FCA, delivered at Bloomberg, London. -
High-cost short-term credit and coronavirus: draft temporary guidance for firms
This guidance applies to regulated firms that enter into high-cost short-term credit (HCSTC) loans, including payday loans -
FCA confirms help for mortgage borrowers struggling with payments
The FCA has confirmed final mortgage guidance, setting out the ways mortgage lenders can help customers worried about or already struggling with their mortgage payments because of the rising cost of living. -
Towards end of the transition period: getting ready for a new environment
Speech delivered by Nausicaa Delfas, Executive Director of International, at the UK’s Regulatory Regime for Financial Services Summit.