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FS20/16: Coronavirus and customers in financial difficulty: feedback on draft additional guidance for insurance and premium finance firms
On 16 October 2020, we published proposals on how firms should continue to seek to help customers who hold insurance and premium finance products and may be in financial difficulty because of coronavirus (Covid-19), after 31 October 2020. This -
Financial Conduct Authority unveils successful sandbox firms on the second anniversary of Project Innovate
The Financial Conduct Authority (FCA) today marks the second anniversary of Project Innovate by announcing the firms that were successful in their applications to begin testing in the first cohort of the regulatory sandbox. -
Debt management firms still failing Britain’s most vulnerable consumers, says FCA
Free-to-customer’ firms were generally of a higher standard but there is still room for improvement. ... However, the FCA found that some firms even failed to identify those customers who had recently disclosed important information about themselves, -
Statement from the Prudential Regulation Authority announces changes to depositor and policyholder protection
The Prudential Regulation Authority (PRA) is today announcing changes to depositor and policyholder protection provided by the Financial Services Compensation Scheme (FSCS). For the majority of depositors currently covered by the FSCS, the existing -
Rent-to-own, buy-now pay-later and pawnbroking agreements and coronavirus: draft temporary guidance for firms
The FCA's guidance to regulated firms that enter into rent-to-own (RTO), buy-now pay-later (BNPL) (as defined in the FCA Handbook), or pawnbroking agreements and applies in the exceptional circumstances arising out of the coronavirus (Covid-19) -
TR14/3 - Thematic Review - Mortgage lenders’ arrears management and forbearance
This report summarises the key findings of our thematic review of mortgage lenders’ arrears management and forbearance. -
FCA publishes Decision Notice against Paul Reynolds deciding to ban him and fine him £290,344
The Financial Conduct Authority (FCA) has today published a Decision Notice against Paul Reynolds (formerly known as Paul Brian Reynolds). -
Overall complaints fall by 2.1% but banking and credit card complaints increase
The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,138,209 new complaints between January and June 2015. -
Occasional Paper No. 34: Effects of the advice requirement and intermediation in the UK mortgage market
As part of the mortgages market study, the FCA wanted to understand the extent to which UK consumers might save money when buying a mortgage and to understand what may be driving some to buy more expensive mortgages. This Occasional Paper -
CP14/10: Proposals for a price cap on high-cost short-term credit
We expect the cap to lead to a reduction in lending and some customers who have previously taken out high-cost short-term loans will no longer get them. ... It also means they still have some flexibility to choose their own pricing structures.