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Policy statements
List of policy statements -
Improving the Appointed Representatives regime through greater use of data
This publication includes data from the FCA's 2021 and 2022 data requests sent to principal firms and authorisation information collected from firms. It also outlines how the FCA is improving the Appointed Representatives’ Regime (AR) regime and -
FCA challenges industry to improve access to insurance for people with pre-existing medical conditions
The Financial Conduct Authority (FCA) has today published feedback on its Call for Input (CfI) on Access to Insurance. -
CPP card and identity protection compensation scheme closure
CPP card and identity protection policyholders were able to claim compensation for mis-sold policies. ... Clydesdale Bank Plc (part of National Australia Group Europe). Home Retail Group Insurance Services Limited. -
Aggregate complaints data: 2018 H2
This page focuses on complaints that financial services firms reported during the second half (H2) of 2018, between 1 July and 31 December 2018. This includes the latest trends and analysis by product group. -
Review on disclosure of costs by asset managers
We have reviewed how asset managers calculate and disclose transaction costs and how effective overall cost disclosures are. -
RMA-G training and competence: help text
RMA-G training and competence: help text -
PS15/22: Our expectations and case studies [pdf]
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CP15/9: Strengthening accountability in banking: a new regulatory framework for individuals
We are now providing feedback on the responses received to the consultation and setting out our policy intentions as a result. ... steer on our policy intentions for our Certification Regime and the application of our Conduct Rules. -
FCA Statement on fair treatment of long-standing customers in the life insurance sector
FCA Statement on fair treatment of long-standing customers in the life insurance sector. ... when the policy was exited or converted to paid-up or were charged on an ongoing basis for some paid-up policies). -
FCA reappoints Chair of the Financial Ombudsman Service for a second term
Baroness Zahida Manzoor CBE has been reappointed as Chair of the Financial Ombudsman Service.