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Showing 151 to 160 of 537 search results for Treating vulnerable customers.

  1. FSA factsheet: Improving the quality of your financial advice process [pdf]

    Archive Published: 14/07/2006 Last modified: 05/08/2016
    This factsheet is for you if you provide financial advice to private customers. It is a toolkit you might want to use to identify areas of your advice process to focus on. How you use it may vary according to your business model.

  2. Appointed representatives and networks

    Tasks for firms Published: 05/08/2015 Last modified: 19/07/2023
    Principals often have networks of appointed representatives (ARs). Find out how to control your networks to reduce risks to your business.

  3. Our report on cash savings

    Multi-firm reviews Published: 31/07/2023 Last modified: 31/07/2023
    The report analyses the state of competition in the cash savings market, sets out results the FCA expects to see and the actions needed to achieve these.

  4. FCA outcomes and metrics

    Data Published: 02/04/2022 Last modified: 01/07/2024
    The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them.

  5. The business of social purpose

    Speeches Published: 26/11/2020 Last modified: 26/11/2020
    A speech by Jonathan Davidson, Executive Director of Supervision – Retail and Authorisations, on the business of social purpose.

  6. Whistleblowing quarterly data 2023 Q1

    Data Published: 30/06/2023 Last modified: 30/06/2023
    The data shows the number of new whistleblowing reports the FCA received in January to March 2023 and the allegations they featured.

  7. The FCA’s and PSR’s joint approach to Access to Cash

    Statements Published: 16/06/2020 Last modified: 16/06/2020
    For many people cash continues to be a vital way of making payments, despite the changes brought by Covid 19. As High Streets prepare to re-open, more shops will rely on the availability of cash and the ability to access banking services such as

  8. Improving the consumer experience

    Speeches Published: 13/11/2013 Last modified: 04/12/2013
    Speech by Christopher Woolard, Director of Policy, Risk & Research at the FCA, to the Tax Incentivised Savings Association (TISA) Annual Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  9. The growth of the UK credit card market

    Speeches Published: 03/04/2014 Last modified: 03/04/2014
    Speech by Martin Wheatley, Chief Executive, the FCA, at Credit Today's Credit Summit, London. This is the text of the speech as drafted, which may differ from the delivered version.

  10. Whistleblowing quarterly data 2023 Q2

    Data Published: 13/10/2023 Last modified: 13/10/2023
    The data shows the number of new whistleblowing reports the FCA received in April and June 2023 and the allegations they featured.
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