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Showing 171 to 180 of 537 search results for Treating vulnerable customers.

  1. Consumer credit qualitative research

    News stories Published: 01/04/2014 Last modified: 05/06/2014
    credit cards. unauthorised overdrafts. low income consumers potentially leading to vulnerable consumers. ... understand the customer experience and journey in different consumer credit markets and compare and contrast these.

  2. Cash-based money laundering

    Tasks for firms Published: 24/04/2023 Last modified: 24/04/2023
    Find out about the FCA's work on reducing money laundering through cash deposits at the Post Office and their current expectations of firms’ controls. 

  3. Whistleblowing quarterly data 2022 Q2

    Data Published: 07/10/2022 Last modified: 07/10/2022
    Our data shows the number of new whistleblowing reports the FCA received in April to June 2022 and the allegations they featured.

  4. FCA publishes Future Approach to Consumers

    Press Releases Published: 06/11/2017 Last modified: 13/03/2024
    The FCA has published its ‘FCA Mission – Our Future Approach to Consumers’ in 2017.

  5. Human face of regulation

    Speeches Published: 10/04/2013 Last modified: 16/08/2013
    Speech by Martin Wheatley, Chief Executive, the FCA, at the London School of Economics, London

  6. Business Plan 2021/22

    Business plans Published: 15/07/2021 Last modified: 19/08/2021
    Our Business Plan 2021/22 explains how we see our future role and priorities, how we intend to deliver them and how we will measure our performance.

  7. FSA - General Insurance and Pure Protection Products [pdf]

    Archive Published: 14/07/2006 Last modified: 03/08/2016
    This report is based on our supervisory work, information from individual firms and trade bodies and customer bodies active in this sector (rather than firm specific visits, surveys or similar).

  8. A credit market that delivers for consumers

    Speeches Published: 27/04/2023 Last modified: 27/04/2023
    Speech by Roma Pearson, Director of Consumer Finance, delivered at Credit Summit 2023.

  9. Mortgages Market Study: MS16/2

    Market studies Published: 12/12/2016 Last modified: 08/11/2022
    We have published the Mortgages Market Study final report. It explains our final findings and provides a progress update on the proposed remedies.

  10. Whistleblowing quarterly data 2021 Q4

    Data Published: 28/02/2022 Last modified: 04/08/2022
    Our data shows the number of new whistleblowing reports the FCA received in October to December 2021 and the allegations they featured.
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