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Showing 181 to 190 of 537 search results for Treating vulnerable customers.

  1. Access to cash FCA and PSR joint statement

    Statements Published: 13/05/2021 Last modified: 13/05/2021
    The FCA and Payment Systems Regulator are committed to ensuring that cash, and the infrastructure that supports it, remains available for those who need it.
  2. Women’s Economic Empowerment TechSprint 2021

    Published: 08/06/2021 Last modified: 08/06/2021
    Women’s Economic Empowerment TechSprint 2021
  3. Whistleblowing quarterly data 2022 Q1

    Data Published: 04/08/2022 Last modified: 04/08/2022
    Our data shows the number of new whistleblowing reports the FCA received in January to March 2022 and the allegations they featured.
  4. The institutionalisation of customer service

    Speeches Published: 12/03/2013 Last modified: 01/07/2013
    Speech by Martin Wheatley - Managing Director, Conduct Business Unit at the Chartered Institute for Securities & Investment
  5. Meeting the pace of technological change

    Speeches Published: 06/11/2019 Last modified: 06/11/2019
    Speech by Nick Cook, Director of Innovation at the FCA, delivered at the Chief Data Officer Exchange Financial Services conference in London
  6. Coronavirus (Covid-19): Information for firms on consumer credit

    Published: 04/12/2020 Last modified: 25/03/2021
    Information for firms on credit cards (including store cards and catalogue credit), personal loans, overdrafts, motor finance and high cost credit agreements.
  7. Protecting access to cash and banking services

    Speeches Published: 13/05/2021 Last modified: 13/05/2021
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at Which? Cash Summit 2.0
  8. PS24/8: Access to cash

    Policy statements Published: 07/12/2023 Last modified: 24/07/2024
    FCA proposals for how it supports access to cash in an increasingly digital world.
  9. Report mortgage fraud (lenders)

    Tasks for firms Published: 24/02/2016 Last modified: 02/08/2023
    Find out about our Information from Lenders (IFL) scheme and use our online reporting document to tell us about suspected fraud.
  10. The FCA’s view of green mortgages

    Speeches Published: 19/04/2023 Last modified: 19/04/2023
    Speech by David Geale, Director of Retail Banking, delivered at the London Institute of Banking & Finance mortgage conference.