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Showing 251 to 260 of 537 search results for Treating vulnerable customers.

251. What firms should focus on

     Good and poor practice Published: 05/08/2015 Last modified: 14/06/2023
     The FCA's key messages for firms on unfair contract terms and examples of good and poor practice.

252. Is it a Wonderful Life?

     Speeches Published: 13/03/2019 Last modified: 16/08/2021
     Speech by Charles Randell, Chair, FCA delivered at the Retail Banking Conference 2019 in London

253. Messages firms can give customers about investments and life assurance following market volatility

     Firms Last modified: 13/08/2021
     We are giving firms extra time to produce their annual and half-yearly reports and accounts because of the impact of coronavirus (Covid-19).

254. FCA mandated and voluntary information on current account services

     Data Published: 19/08/2020 Last modified: 13/11/2020
     Current account providers are publishing better information about the services they offer consumers and small businesses. This follows action by the FCA and the Competition and Markets Authority (CMA), and a voluntary commitment by banks and

255. TSB fined £48.65m for operational resilience failings

     Press Releases Published: 20/12/2022 Last modified: 20/12/2022
     The Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) have fined TSB Bank plc (“TSB”) a total of £48,650,000 for operational risk management and governance failures, including management of outsourcing risks,

256. FCA announces support for customers who are struggling to pay their mortgage due to coronavirus

     Press Releases Published: 22/05/2020 Last modified: 22/05/2020
     FCA announces proposals to support customers struggling to pay their mortgage due to coronavirus (Covid-19).

257. IRHP: background to the review

     Consumers Know your rights Published: 26/05/2016 Last modified: 14/12/2021
     Information on why the review was conducted. 

258. Statement on funeral plan provider applications

     Statements Published: 15/02/2022 Last modified: 15/02/2022
     From 29 July 2022, the Financial Conduct Authority (FCA) will regulate funeral plan providers, following a change in the law.

259. Financial promotions quarterly data 2022 Q2

     Data Published: 22/07/2022 Last modified: 04/11/2022
     We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 April 2022 to 30 June 2022.

260. Response to the CMA’s final report for its digital comparison tools market study

     Statements Published: 26/09/2017 Last modified: 26/09/2017
     Further, we’re pleased to hear that vulnerable customers that can access DCTs find them useful, but it is concerning that some DCTs appear not to be doing all they could, ... or should, to make their sites user-friendly for some vulnerable people.