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Showing 321 to 330 of 537 search results for Treating vulnerable customers.

  1. Review into change and innovation in the unsecured credit market (the Woolard Review)

    About us Published: 23/10/2020 Last modified: 16/05/2022
    Information about our review of unsecured credit market regulation, chaired by Christopher Woolard CBE

  2. The coronavirus (Covid-19) financial resilience survey data

    Data Published: 07/01/2021 Last modified: 07/01/2021
    The results from the FCA's financial resilience surveys that were sent to 23,000 regulated firms. Through the surveys the FCA is understanding the real-time effect the pandemic is having on the finances of the firms it prudentially regulates.

  3. Retail banking: our review of Basic Bank Accounts

    Multi-firm reviews Published: 11/02/2020 Last modified: 12/02/2020
    We have reviewed how retail banks provide information about Basic Bank Accounts.

  4. Charles Randell speech at the Annual Public Meeting 2018

    Speeches Published: 11/09/2018 Last modified: 11/09/2018
    Speech by Charles Randell, Chair, Financial Conduct Authority, delivered at the Annual Public Meeting at the QEII Centre, Westminster.

  5. FCA challenges firms to review approach to consumer vulnerability

    Press Releases Published: 23/02/2015 Last modified: 27/04/2020
    Research published by the FCA reveals that some vulnerable consumers seeking help from financial providers are meeting ‘a computer says no’ approach, putting them at risk of further detriment

  6. FCA and PSR respond to announcement from Cash Action Group (CAG)

    Statements Published: 15/12/2021 Last modified: 15/12/2021
    We respond to the Cash Action Group’s (CAG) announcement that retail banks and building societies will create an independent body to assess the needs of local communities and direct cash solutions.

  7. Fast-growing firms (FGFs) multi-firm review

    Multi-firm reviews Published: 10/03/2023 Last modified: 13/03/2023
    We summarise our findings and set out our expectations of FCA solo-regulated fast-growing firms to identify, assess and manage the risks arising from their activities.

  8. FCA contacting 16,000 customers of debt management firm, PDHL

    Press Releases Published: 10/03/2016 Last modified: 11/03/2016
    FCA contacting 16,000 customers of debt management firm, PDHL. Press Releases First published:. ... For example, one customer called PDHL to inform them that they had lost their job.

  9. Dharam Prakash Gopee guilty of acting as an illegal money lender

    Press Releases Published: 08/02/2018 Last modified: 12/01/2023
    The trial of Dharam Prakash Gopee concluded today at Southwark Crown Court with the jury returning a guilty verdict to the charges brought by the FCA.

  10. FCA reveals the financial experiences of people in the UK: Satisfaction with overall financial circumstances is particularly low in London

    Last modified: 20/06/2018
    The Financial Conduct Authority (FCA) has today published the latest analysis of its Financial Lives survey. Today’s report puts the spotlight on the financial situation of people across the UK and highlights where in the UK people may be more
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