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Showing 421 to 430 of 537 search results for Treating vulnerable customers.

  1. FCA publishes update on wide-ranging review of retail banking sector

    Press Releases Published: 27/06/2018 Last modified: 07/05/2024
    The FCA has published an update on its Strategic Review of Retail Banking Business Models.

  2. Current account services providers' links

    Data Published: 14/08/2019 Last modified: 13/03/2024
    The FCA provides Tables of providers’ website links and API locations for information about current account services for each brand.

  3. Transforming to a forward-looking, proactive regulator

    Speeches Published: 15/07/2021 Last modified: 15/07/2021
    Speech by our CEO, Nikhil Rathi, delivered at the FCA’s Our Role and Business Plan webinar.

  4. FCA publishes finalised guidance for the fair-treatment of closed-book customers

    Press Releases Published: 09/12/2016 Last modified: 09/12/2016
    The Financial Conduct Authority (FCA) has today published its finalised guidance providing firms with detailed information on the actions they should be taking in order to treat their closed-book customers fairly. The FCA wants to ensure that

  5. Consumer Investments: Strategy and Feedback Statement

    Corporate documents Published: 14/09/2021 Last modified: 15/06/2023
    The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this. 

  6. Guidance for firms supporting their existing mortgage borrowers impacted by the rising cost of living

    Mortgage lenders and intermediaries Statements Published: 07/12/2022 Last modified: 08/12/2022
    The FCA is consulting on draft guidance explaining a range of options firms have to support customers, including varying a contract for forbearance purposes.

  7. TR18/1: The fair treatment of existing interest-only mortgage customers

    Thematic reviews Published: 30/01/2018 Last modified: 30/01/2018
    This report shares the findings of our thematic review into the fair treatment of existing interest-only mortgage customers by lenders.

  8. City Week: how regulation can help the UK lead in Fintech

    Speeches Published: 26/04/2023 Last modified: 20/03/2024
    Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at the Culture and Conduct Forum for the Financial Services Industry.

  9. Insights from the 2020 Cyber Coordination Groups

    Research notes Published: 29/04/2021 Last modified: 29/04/2021
    Overview and insight from the latest quarterly Cyber Coordination Group meeting

  10. The retrospective application of rules: feedback on the call for examples

    News stories Published: 22/01/2015 Last modified: 19/11/2021
    We asked firms to provide examples of the retrospective application of regulatory rules
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