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Showing 471 to 480 of 537 search results for Treating vulnerable customers.
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Four former directors of online consumer credit broker banned for misleading customers
The Financial Conduct Authority (FCA) has banned David James Carter Mullins, Edward John Booth, Christopher Paul Brotherton and Mark Robert Kennedy, the former directors and shareholders of Secure My Money Limited (now dissolved). -
FCA fines guarantor lender TFS Loans Ltd (in administration) and requires it to provide redress to affected guarantors
We have fined TFS Loans Ltd (in administration) £811,900 in relation to deficient affordability checks on 3,150 guarantors in its consumer credit business. -
New FCA data show 3.76 million complaints about financial services firms
Complaints about payment protection insurance (PPI) drove a 13% increase in the number of complaints made to financial services firms in the second half of 2017, according to figures published today by the FCA. -
Review of later-life mortgages finds poor advice and misleading promotions
The review looked at firms responsible for around half of all lifetime mortgage sales. -
Competition Policy in Financial Markets – the view from the regulators
Speech by Mary Starks, Director of Competition, FCA, delivered at the Centre for Competition Policy (CCP) Conference on 10 June in Norwich. -
Financial Services & Markets Act 2023 gives FCA new powers to protect access to cash
FCA’s new powers are an important step towards maintaining reasonable provision of cash deposit and withdrawal services. -
Improvements needed to the credit information market to deliver better lending decisions for borrowers
The Financial Conduct Authority (FCA) has set out proposals to improve the credit information sector so it can deliver higher quality and more comprehensive information for consumers and firms. -
Rent-to-own provider BrightHouse to provide over £14.8 million in redress to around 249,000 customers
Following engagement with the FCA, BrightHouse has committed to pay over £14.8 million (in the form of cash payments and balance adjustments) to 249,000 customers in respect of 384,000 agreements for lending which may not have been affordable and -
Chief Executive speaks at APM about recent work and future challenges
Speech by Andrew Bailey, Chief Executive at the FCA, delivered at our 2016 Annual Public Meeting. -
Insurance providers warned not to undervalue cars or other insured items when settling claims
Insurance firms have been warned not to undervalue cars and other insured items when settling insurance claims especially during the cost of living squeeze.