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Showing 491 to 500 of 537 search results for Treating vulnerable customers.

  1. FCA finds the Covid-19 pandemic leaves over a quarter of UK adults with low financial resilience

    Press Releases Published: 11/02/2021 Last modified: 11/02/2021
    The Financial Conduct Authority (FCA) has released its latest Financial Lives survey (FLS), looking at consumers’ financial situations, the financial products they choose and their experiences of engaging with financial services firms.

  2. Insurance multi-firm review of outcomes monitoring under the Consumer Duty

    Insurance Multi-firm reviews Published: 26/06/2024 Last modified: 26/06/2024
    Our review of insurance firm approaches to monitoring customer outcomes.

  3. Alsford Page & Gems Limited censured and agrees to pay extended warranty insurance customers £399,902

    Press Releases Published: 20/04/2021 Last modified: 20/04/2021
    We have publicly censured Alsford Page & Gems Limited and they will pay compensation totalling £399,902.

  4. FCA bans Keith Dickinson and Andrew Allen for British Steel Pension Scheme advice failings, with £155k to be paid in compensation

    Press Releases Published: 13/09/2023 Last modified: 13/09/2023
    Keith Dickinson and Andrew Allen of Mansion Park Limited (Mansion Park) have been banned from advising customers on pension transfers and pension opt-outs.

  5. FCA bans Simon Hughes for failures in advice given to British Steel Pension Scheme Members

    Press Releases Published: 03/10/2023 Last modified: 03/10/2023
    The FCA has banned Simon Hughes of S&M Hughes Limited (in liquidation) from advising customers on pension transfers and pension opt outs, and from holding any senior management function in a regulated firm.

  6. FCA fines Yorkshire Building Society £4,135,600 for failings in dealing with customers in mortgage arrears

    Press Releases Published: 29/10/2014 Last modified: 29/10/2014
    FCA fines Yorkshire Building Society £4,135,600 for failings in dealing with customers in mortgage arrears. ... By allowing cases to drift without agreement, YBS’s actions meant that customers in vulnerable circumstances risked falling into further

  7. TR14/3 - Thematic Review - Mortgage lenders’ arrears management and forbearance

    Thematic reviews Published: 25/02/2014 Last modified: 30/11/2021
    This report summarises the key findings of our thematic review of mortgage lenders’ arrears management and forbearance.

  8. How can we ensure that Big Data does not make us prisoners of technology?

    Speeches Published: 11/07/2018 Last modified: 11/07/2018
    Speech by Charles Randell, Chair, Financial Conduct Authority and Payment Systems Regulator, delivered at Reuters Newsmaker event, London.

  9. FCA announces proposals to further support motor finance and high cost credit customers

    Press Releases Published: 03/07/2020 Last modified: 03/07/2020
    The FCA has today announced proposals which would provide continued support for users of motor finance and high cost credit products, who continue to face payment difficulties due to coronavirus (Covid-19).

  10. Prisoners, wellness programmes and the rats of Hanoi: why the FCA tests its interventions

    Speeches Published: 01/10/2018 Last modified: 05/10/2018
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the UK Competition Network conference, London.
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