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Showing 521 to 530 of 537 search results for Treating vulnerable customers.

521. FCA fines Lloyds Banking Group firms a total of £28,038,800 for serious sales incentive failings

     Press Releases Published: 11/12/2013 Last modified: 25/11/2021
     The Financial Conduct Authority (FCA) has fined Lloyds TSB Bank plc and Bank of Scotland plc, both part of Lloyds Banking Group (LBG), £28,038,800 for serious failings in their controls over sales incentive schemes.

522. FCA one year on – effective regulation goes hand-in-hand with sustainable businesses

     Speeches Published: 12/05/2014 Last modified: 13/05/2014
     Speech by Clive Adamson, FCA Director of Supervision, at the Building Societies Association (BSA). This is the text of the speech as drafted, which may differ from the delivered version.

523. FCA publishes rules on how it will apply the new accountability regime to UK branches of overseas banks and Solvency II firms

     Press Releases Published: 13/08/2015 Last modified: 19/04/2016
     New Conduct Rules for approved persons in Solvency II firms to encourage appropriate behaviour by staff, in particular through an enhanced focus on treating customers fairly and responsible delegation by senior ... The Certification Regimeapplies to

524. FCA censures Lighthouse Advisory Services Limited for serious failings in relation to the British Steel Pension Scheme and £23m paid out in redress

     Press Releases Published: 15/05/2023 Last modified: 15/05/2023
     The Financial Conduct Authority (FCA) has censured Lighthouse Advisory Services Limited for the unsuitable advice given during the period 1 April 2015 to 30 April 2019 to people looking to transfer out of defined benefit pension schemes, including

525. DP 21/2: Diversity and inclusion in the financial sector – working together to drive change

     Discussion papers Published: 06/07/2021 Last modified: 04/01/2023
     We are engaging financial firms and other stakeholders in a discussion on how we can accelerate the pace of meaningful change on diversity and inclusion in the sector.

526. FCA bans three individuals from working in the financial services industry for non-financial misconduct

     Press Releases Published: 05/11/2020 Last modified: 05/11/2020
     The Financial Conduct Authority (FCA) has prohibited Russell David Jameson, Mark Horsey, and Frank Cochran from working in the financial services industry following findings that they are not fit and proper.  Each of them had been convicted of

527. Beesley lecture: Economics, technology and data - Redefining the future of conduct regulation

     Speeches Published: 14/11/2014 Last modified: 20/10/2015
     in all probability, that the customer will return to them for a second, third, fourth (or more) loans where the margins are greater (because the risk of customers defaulting on the ... to us about testing new ideas or techniques that could improve

528. FCA takes over regulation of consumer credit firms - research shows 9m people are in serious debt and 1.8m in denial

     Press Releases Published: 01/04/2014 Last modified: 01/04/2014
     a requirement to provide information to customers on how to get free debt advice. ... are treating customers fairly.

529. The FCA fines Porta Verde £25,000 for serious failings in its appointed representatives’ sales practices

     Press Releases Published: 13/12/2013 Last modified: 08/11/2016
     and vulnerable customers, between October 2010 and June 2012. ... Principle 6 requires firms to consider the interest of its customers and treat them fairly.

530. FCA announces proposals to fundamentally reform the way banks charge for overdrafts and extends protections for other high-cost credit products

     Press Releases Published: 18/12/2018 Last modified: 11/04/2024
     The FCA has announced the next package of measures forming part of its high-cost credit review.