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Showing 61 to 70 of 537 search results for Treating vulnerable customers.
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FCA joins other regulators to warn firms on debt collection
Together with Ofgem, Ofwat and Ofcom, the FCA has set out expectations for firms across markets, as many consumers continue to feel the strain from cost of living pressures. -
FCA tells banks to improve treatment of struggling small business borrowers
Follow a review of collection practices, the FCA tells banks they must treat small business customers fairly when collecting and recovering debts. -
From regulator to firm to consumer: a virtuous chain of events
Speech by Georgina Philippou, Senior Adviser to the FCA on the Public Sector Equality Duty, delivered at the Building Ethnic Diversity and Inclusion in Investment Management - Report Launch. -
Building our societies through lending and savings
Speech by Emily Shepperd, FCA Chief Operating Officer at the Building Societies Annual Conference -
Review of terminal illness benefits within life insurance protection products
FCA review of insurance companies’ approaches to terminal illness benefits to make recommendations for improvement. -
FCA regulation of consumer credit – during the pandemic and beyond
Speech by Nisha Arora, Director of Consumer and Retail Policy, given at the Finance & Leasing Association conference -
Consumer investments data review April 2020 - March 2021
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2020 and 31 March 2021. -
Personal loans and coronavirus: temporary guidance for firms
FCA publishes temporary guidance for firms on personal loans during the coronavirus situation -
FCA succeeds in application to Upper Tribunal to strike out P.F. International’s challenge to regulatory decision
The Financial Conduct Authority (‘FCA’) has successfully applied to the Upper Tribunal to strike out an appeal made by P.F International Limited, a franchise of the Kirby Vacuum Company. P.F. International has now exhausted its avenues of appeal. -
Debt management firms still failing Britain’s most vulnerable consumers, says FCA
vulnerable customers encouraged to purchase products and services which were not suitable and impeded their ability to repay their debts. ... If firms wish to continue providing debt management services, they will have to demonstrate that they meet the