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Showing 61 to 70 of 278 search results for Treating vulnerable customers fairly.
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Coronavirus and customers in temporary financial difficulty: draft guidance for insurance and premium finance firms
FCA guidance on our expectations for firms when dealing with customers of general insurance and pure protection contracts who may be experiencing temporary financial difficulty because of coronavirus -
Credit cards (including retail revolving credit) and coronavirus: temporary guidance for firms
FCA publishes temporary guidance on credit cards during the coronavirus situation -
FCA response to the independent panels’ annual reports
In line with its statutory requirement, the FCA responds to key representations made by the Panels in their respective Annual Reports. -
Rent-to-own, buy-now pay-later and pawnbroking agreements and coronavirus: draft temporary guidance for firms
The FCA's guidance to regulated firms that enter into rent-to-own (RTO), buy-now pay-later (BNPL) (as defined in the FCA Handbook), or pawnbroking agreements and applies in the exceptional circumstances arising out of the coronavirus (Covid-19) -
Rent-to-own, buy-now pay-later and pawnbroking agreements and coronavirus: temporary guidance for firms
FCA temporary guidance applies to regulated firms that enter into rent-to-own (RTO), buy-now pay-later (BNPL) (as defined in the FCA Handbook), or pawnbroking agreements. -
Consumer credit - Treating customers fairly video transcript [pdf]
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Consumer credit – Ongoing service and end of agreement
We outline why your commitment to customers does not end after they enter into an agreement with you. -
Conduct risk during LIBOR transition
Questions and answers for firms on conduct risk during LIBOR transition. -
Consumer credit firms
Information for consumer credit firms new to regulation wanting to apply for authorisation, their business and tasks for regulated firms -
Rent-to-own
The FCA provides information on regulating rent-to-own sector.