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Showing 1 to 10 of 142 search results for We expect you to make our Consumer Duty a top priority.

  1. Apply to become a mortgage broker

    Firm authorisation Published: 15/11/2023 Last modified: 15/11/2023
    Find out what permissions you'll need to apply to the FCA for authorisation, and what the FCA expects to see in your application.
  2. Consumer Duty: Not once and done

    Speeches Published: 01/11/2023 Last modified: 01/11/2023
    Speech by Nisha Arora, delivered at Deloitte: Consumer Duty - Next Steps
  3. Apply to become a credit reference agency or credit information services provider

    Firm authorisation Published: 27/04/2020 Last modified: 13/12/2023
    Find out how to apply to the FCA for authorisation if you want to provide credit references or credit information services.
  4. Apply to become a home finance provider

    Firm authorisation Published: 28/04/2020 Last modified: 15/11/2023
    Find out how to apply to the FCA for authorisation if you’re a non-bank lender, lifetime mortgage provider or third-party mortgage administrator.
  5. Apply to become a debt firm

    Firm authorisation Published: 27/04/2020 Last modified: 19/12/2023
    Find out how to apply to the FCA for authorisation if you’re a debt advice, debt collection or debt purchaser firm, or if you conduct debt administration.
  6. Richard Lloyd – APM opening remarks 2022

    Speeches Published: 12/10/2022 Last modified: 12/10/2022
    Opening remarks by Richard Lloyd, interim Chair of the FCA, delivered at the FCA's 2022 Annual Public Meeting.
  7. Chairman's speech to the Trust in Banking Conference

    Speeches Published: 20/10/2015 Last modified: 22/10/2015
    Speech by John Griffith Jones, Chairman, FCA, delivered at the Trust in Banking Conference, organised by Cambridge Judge Executive Education at the London Stock Exchange. This is the text of the speech as drafted, which may differ from the delivered
  8. Consumer Duty implementation plans

    Focus areas Multi-firm reviews Published: 25/01/2023 Last modified: 25/01/2023
    The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed
  9. Calibrating controls to build confident markets

    Speeches Published: 06/09/2023 Last modified: 06/09/2023
    Speech by Sarah Pritchard, Executive Director of Markets and International at the Financial Crime Summit 2023 by 1LoD.
  10. Business Plan 2023/24

    Corporate documents Business plans Published: 04/04/2023 Last modified: 02/07/2024
    The FCA's Business Plan details the work it will do over the next 12 months to help deliver the commitments in its Strategy.