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Showing 51 to 60 of 142 search results for We expect you to make our Consumer Duty a top priority.

  1. Driving success through embracing equity

    Blogs Published: 08/03/2023 Last modified: 13/03/2023
    FCA blog by Sarah Pritchard, Executive Director of Markets, on how we all have a role to play in creating a more inclusive world.

  2. Continuing Professional Development (CPD) and professional qualification exams during coronavirus

    Tasks for regulated firms Published: 27/05/2020 Last modified: 10/02/2023
    During the current pandemic, we expect firms to continue to demonstrate that relevant individuals remain competent to carry out their work.

  3. The role of the FCA in a changing regulatory landscape

    Speeches Published: 27/10/2022 Last modified: 27/10/2022
    Speech by Nikhil Rathi, our Chief Executive, delivered at the Lord Mayor's City Banquet at Mansion House.

  4. Transforming culture in financial services

    Speeches Published: 19/03/2018 Last modified: 19/03/2018
    Speech by Andrew Bailey, Chief Executive of the FCA, at the Transforming culture in financial services conference.

  5. A changing landscape: the FCA’s strategic priorities for the pensions sector

    Speeches Published: 04/07/2019 Last modified: 04/07/2019
    Speech by Edwin Schooling Latter, Director of Markets and Wholesale Policy at the FCA, delivered at Pensions and Benefits UK 2019.

  6. Anti-fraud controls and complaint handling in firms (with a focus on APP Fraud)

    Multi-firm reviews Published: 07/11/2023 Last modified: 23/04/2024
    This publication sets out the key findings from our review of how firms mitigate the risks of APP fraud and fraud attacks more broadly.

  7. The growth of the UK credit card market

    Speeches Published: 03/04/2014 Last modified: 03/04/2014
    Speech by Martin Wheatley, Chief Executive, the FCA, at Credit Today's Credit Summit, London. This is the text of the speech as drafted, which may differ from the delivered version.

  8. Claims handling lessons learned from business interruption insurance

    Multi-firm reviews Published: 04/10/2022 Last modified: 04/10/2022
    The FCA sets out the findings from its review assessing how firms handled Business Interruption (BI) insurance claims following the Supreme Court’s judgment on the BI test case, including examples of good practices and areas where firms have

  9. Our approach to cyber security in financial services firms

    Speeches Published: 21/09/2016 Last modified: 14/11/2016
    Speech by Nausicaa Delfas, Director of Specialist Supervision at the FCA, delivered at the FT Cyber Security Summit.

  10. Balancing regulatory objectives in the dynamic consumer credit market

    Speeches Published: 27/09/2016 Last modified: 27/09/2016
    Speech by Jonathan Davidson, Director of Supervision – retail and authorisations at the FCA, at the Future of Lending Conference.