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Showing 141 to 150 of 368 search results for We publish complaints data every.

  1. Interpreting the data

    Data Published: 15/08/2019 Last modified: 23/09/2020
    Find out how the data the FCA requires from providers of personal and business current accounts is measured.

  2. Countdown to consumer credit takeover

    Speeches Published: 05/03/2014 Last modified: 07/02/2022
    Speech by Christopher Woolard, Director of Policy, Risk and Research, the FCA, at Frontier Economics, London.

  3. The fairness challenge

    Speeches Published: 24/10/2013 Last modified: 25/10/2013
    Speech by Martin Wheatley, Chief Executive of the FCA, at Mansion House, London. This is the text of the speech as drafted, which may differ from the delivered version.

  4. Business interruption insurance test case: draft guidance for firms

    Policy and guidance Guidance consultations Published: 01/06/2020 Last modified: 01/06/2020
    FCA publishes draft guidance for firms on the business interruption insurance test case

  5. Call for Input: SME access to the Financial Ombudsman Service

    Firms Calls for input Published: 17/03/2023 Last modified: 19/06/2023
    We are looking to start a review of the rules extending SME access to FOS.

  6. Privacy notice

    Last modified: 16/04/2024
    The FCA's privacy notice explains how and why it uses your personal data.

  7. Finalised Guidance: Business interruption insurance test case

    Finalised guidance Published: 17/06/2020 Last modified: 17/06/2020
    This finalised guidance sets out the FCA's expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA. 

  8. Countdown to the Consumer Duty

    Speeches Published: 10/05/2023 Last modified: 10/05/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar

  9. Reporting requirements: payment service providers and e-money issuers

    Tasks for firms Published: 12/05/2015 Last modified: 30/05/2024
    The FCA provides the information and data we need from you to meet your regular reporting requirements, including details on how to submit your report.

  10. FCA review of automatic renewal of fixed term bonds

    News stories Published: 15/07/2013 Last modified: 15/07/2013
    We have completed one aspect of our work on automatic renewal, which looked into firms’ contract terms and practices regarding automatic renewal of fixed term bonds.
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