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Showing 81 to 90 of 368 search results for We publish complaints data every.

  1. FSA publishes consultation on framework for the consumer credit regime

    Press Releases Published: 06/03/2013 Last modified: 29/03/2013
    The Financial Services Authority (FSA) has published its consultation on how it plans to introduce a strong and flexible regime to regulate consumer credit. The regime is tailored to address the risks that face consumers without putting undue

  2. PS16/11: Complaints against the Regulators

    Policy statements Published: 31/03/2016 Last modified: 31/03/2016
    In this Policy Statement we report on the main issues arising from CP16/6 and publish the final Complaints Scheme. ... In February 2016, we, the Prudential Regulation Authority and the Bank of England (together known as ‘the regulators’) published

  3. FCA publishes new data on interest rates and update on cash savings remedies

    Press Releases Published: 18/07/2016 Last modified: 20/07/2016
    FCA publishes new data on interest rates and update on cash savings remedies. ... 2016. It does not represent what every customer is earning. During 2015 we carried out a series of randomised controlled trials (‘trials’) and follow-up consumer

  4. FCA performance scorecard - comparison metrics for personal current accounts 2020

    Data Published: 09/01/2020 Last modified: 15/01/2021
    This performance scorecard for 2020 highlights some of the information available on personal current accounts, and can help customers choose their provider.

  5. PS17/26: Information about current account services

    Policy statements Published: 25/07/2017 Last modified: 12/12/2017
    We are confirming changes to the Handbook to require providers of personal current accounts (PCAs) and business current accounts (BCAs) to publish information that will help customers to compare the service they could receive from different providers

  6. Review of firms’ handling of complaints about packaged bank accounts

    Multi-firm reviews Published: 07/07/2017 Last modified: 07/07/2017
    Findings from our review of how firms handle complaints about packaged bank accounts.

  7. EBA Guidelines on ICT and Security Risk Management

    Statements Published: 25/06/2020 Last modified: 06/07/2020
    The FCA has notified the EBA that it intends to comply with the European Banking Authority (EBA) final Guidelines on ICT and security risk management for credit institutions, investment firms and payment service providers.

  8. Archived data

    Last modified: 06/01/2023
    Find FCA data published before 2018.

  9. FCA publishes Insurance Distribution Directive consultation

    Press Releases Published: 06/03/2017 Last modified: 06/03/2017
    The Financial Conduct Authority (FCA) has today published the first of its two consultation papers on the implementation of the Insurance Distribution Directive (IDD).

  10. The Financial Conduct Authority publishes new referral criteria for enforcement investigations

    Press Releases Published: 10/07/2015 Last modified: 24/04/2019
    Enforcement is not the only tool at our disposal where we see misconduct by firms or individuals, nor is it the most appropriate one to use in every case. ... taken. The FCA will publish a consultation paper later this year setting out how we plan to
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