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Showing 11 to 20 of 8034 search results for We use the complaints data.
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Personal data and FCA news, events and groups
Find out how and why the FCA uses personal data to communicate FCA news and events, including its newsletters. -
Using claims management companies
The FCA is the regulator for CMCs in England, Wales and Scotland. The Financial Ombudsman Service has taken over complaints about CMCs. -
Requests for letters of goodstanding
Regarding firms. Whether an individual was oris approved by us. Whether we have ever disciplined the individual. ... Whether we hold any relevant adverse information. Whether we areaware of any complaints against the firm. -
Aggregate complaints data: 2018 H2
This page focuses on complaints that financial services firms reported during the second half (H2) of 2018, between 1 July and 31 December 2018. This includes the latest trends and analysis by product group. -
Complaints handling review findings
The findings of our review of how Non-deposit Taking Mortgage Lenders (NDTMLs) and Mortgage Third-Party Administrators (MTPAs) handle complaints. -
GPC SIPP Limited enter administration
Following discussions with the Financial Conduct Authority, on 11 June 2019, the sole director of GPC SIPP Limited, a firm authorised and regulated by the FCA, appointed Adam Stephens and Henry Shinners of Smith & Williamson LLP as joint -
Liberty SIPP Limited enters administration
On 27 April 2020, the directors of Liberty SIPP Limited, a firm authorised and regulated by the Financial Conduct Authority (FCA), appointed Andrew Poxon & Alex Cadwallader of Leonard Curtis as Joint Administrators ('administrators'). -
Personal data and surveys, consultations and market research
How and why the FCA uses personal data to carry out surveys, consultations and market research as part of its work as a regulator. -
CP16/6: Complaints against the Regulators
We, along with the Bank of England and the Prudential Regulation Authority (the regulators) are consulting on changes to how complaints about us are reported and responded to. ... CP16/6: Complaints against the Regulators [PDF]. This consultation is -
PS16/11: Complaints against the Regulators
In this Policy Statement we report on the main issues arising from CP16/6 and publish the final Complaints Scheme. ... In February 2016, we, the Prudential Regulation Authority and the Bank of England (together known as ‘the regulators’) published