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Showing 111 to 120 of 8036 search results for We use the complaints data.

  1. Forex trading scams

    Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
    Find out how unauthorised forex trading and brokerage firms work, how to avoid scams and what to do if you’re scammed.

  2. Mortgage fraud

    Consumers Your rights Published: 04/04/2016 Last modified: 20/03/2023
    If you mislead a lender about the sale price of your home, you could be committing fraud. Find out how this crime works and how to protect yourself.

  3. Capital requirements reporting

    Tasks for regulated firms Published: 04/08/2015 Last modified: 09/02/2023
    Once your firm has been authorised by us, we send a reporting schedule with how you report and record information about your firm. Find out what you need to report to us.

  4. Packaged bank accounts: TR16/8

    Thematic reviews Published: 20/10/2016 Last modified: 20/10/2016
    This report provides the findings from our thematic review into packaged bank accounts (PBAs). The review was performed to assess how firms implemented the PBA Insurance: Conduct of Business Sourcebook rules that were introduced in March 2013. We

  5. The regulatory challenge

    Speeches Published: 23/02/2015 Last modified: 24/02/2015
    we maintain momentum when memories of the bad old days start to fade. ... highlight problems, do you take whistleblowing seriously, do you use the wealth of information from complaints to drive improvements, do you really learn from the mishaps of your

  6. Service standards 2018/19

    Data Published: 24/06/2019 Last modified: 24/06/2019
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19.

  7. Business Plan 2022/23

    Business plans Published: 07/04/2022 Last modified: 27/04/2022
    The FCA Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.

  8. FCA responds to complaints into its regulation of Premier FX

    Statements Published: 19/08/2022 Last modified: 19/08/2022
    Response to complaints from people who complained to the FCA after losing money when Premier FX (PFX), a payment services firm, authorised for money remittance, collapsed in 2018.

  9. Authorised payment institution (authorised PI)

    Last modified: 22/09/2017
    2018. Do you intend to undertake payment services in another European Economic Area (EEA) country (or use an agent to carry out payment services in the EEA)? ... The new process is set out in full in the PSRs 2017 and we have provided guidance in our

  10. Competition law

    How we regulate Published: 20/04/2016 Last modified: 19/07/2022
    How the FCA uses competition law powers, including what this means for firms, and how to report competition law infringements.
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