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Showing 191 to 200 of 8036 search results for We use the complaints data.

  1. The retail intermediary market 2019

    Data Published: 23/07/2020 Last modified: 16/11/2023
    This page provides the FCA's analysis of the intermediary sector in 2019 based on data drawn from the Retail Mediation Activities Return (RMAR).

  2. Consumer warning – Larksway Investments Limited (in Liquidation)

    News stories Published: 27/11/2018 Last modified: 18/05/2021
    Larksway Investments Limited (Larksway) was referred to the FCA's Enforcement and Market Oversight Division on 5 April 2016.

  3. Consumer Investments: Strategy and Feedback Statement

    Corporate documents Published: 14/09/2021 Last modified: 15/06/2023
    The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this. 

  4. Retail banking: product governance review

    Multi-firm reviews Published: 05/03/2018 Last modified: 05/03/2018
    The latest stage of our supervision work looked at product governance in small and medium-sized retail banks. It examined how well banks consider customers’ needs when they design and sell products and provide after-sales services. We found common

  5. Payments after PSD2: evolution or revolution

    Speeches Published: 10/04/2018 Last modified: 10/04/2018
    Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the Pay360 Conference.

  6. FCA to investigate use of personal guarantees in certain small business lending

    Press Releases Published: 05/03/2024 Last modified: 05/03/2024
    The Financial Conduct Authority (FCA) has today committed to investigate the use of personal guarantees by lenders to support loans to certain small businesses. The steps come in response to a super complaint from the Federation of Small Businesses

  7. MoneyThing Capital Limited enters administration

    News stories Published: 21/12/2020 Last modified: 21/12/2020
    On 21 December 2020, the Directors of MoneyThing Capital Limited, a regulated Peer-to Peer (P2P) firm, placed the firm into administration and appointed Tom Straw and Milan Vuceljic of Moorfields Advisory Ltd as Joint Administrators.

  8. The FCA launches review into price comparison websites

    Press Releases Published: 24/11/2013 Last modified: 09/12/2016
    We want to get to a place where consumers that use these sites buy with the confidence knowing that they have all the relevant facts.". ... Look at the possible inappropriate use of consumers’ data, or people being directed towards unauthorised insurers

  9. Open Finance: an opportunity for financial services

    Speeches Published: 18/11/2019 Last modified: 18/11/2019
    Speech by Sheldon Mills, Director of Competition at the FCA, delivered at The Investments and Savings Alliance​​​​​​​ (TISA) Open Finance Conference, London.

  10. Interpreting the data

    Data Published: 15/08/2019 Last modified: 23/09/2020
    Find out how the data the FCA requires from providers of personal and business current accounts is measured.
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