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Rolling the rock: The cycle of deregulation, crisis and regulation
Speech by Charles Randell, Chair, Financial Conduct Authority, delivered at the Association for Financial Markets in Europe (AFME) Annual Conference on 2 October 2018. -
Investor protection in the UK: New tools, new challenges
Speech by Maggie Craig, Acting Head of Savings and Investments, at the FCA MiFID II Conference 2014. This is the text of the speech as drafted, which may differ from the delivered version. -
MS18/1: General insurance pricing practices market study
We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified. -
Pilot general Insurance value measures data – year ending 31 August 2018
The FCA has published general insurance (GI) value measures data for 30 insurers (including both UK and EEA firms) for the year ending 31 August 2018. -
Information for Cash Genie customers about its redress scheme
Ariste Holding Limited, trading as Cash Genie, has entered into an agreement with the FCA to provide over £20 million redress to more than 92,000 customers for unfair practices. -
Consumer investments data review April 2021 – March 2022
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2021 and 31 March 2022. -
Pilot general Insurance value measures data – year ending 31 August 2019
The FCA has published general insurance (GI) value measures data value measures data for 28 insurers (including both UK and EEA firms) for the year ending 31 August 2019. -
Reforms will make financial advice and guidance work better for consumers
FAMR considered claims data from the Financial Ombudsman Service over the last 3 years and this shows comparatively few complaints relating to advice provided by independent financial advisers longer ago than ... 48% of these types of complaints were -
Findings of multi-firm review into insurers' valuation of vehicles
We set out the findings from our review which assesses firms’ claims-handling processes for valuing vehicles which have been stolen or written-off (‘total-loss’ claims). -
Compensation package agreed for consumers sold card security products
They do not need to use a claims management company to help them make a claim. ... Any complaints referred to the Financial Ombudsman Service will be considered in line with the terms of the Scheme.