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Showing 281 to 290 of 8036 search results for We use the complaints data.

  1. General Insurance value measures data – year ending 31 August 2016

    Data Published: 25/01/2017 Last modified: 06/09/2018
    We have published general insurance value measures data for 38 insurers (including both UK and EEA firms) for the year ending 31 August 2016.
  2. Pilot general Insurance value measures data – year ending 31 August 2017

    Data Published: 01/03/2018 Last modified: 31/10/2022
    The FCA have published general insurance value measures data for 36 insurers (including both UK and EEA firms) for the year ending 31 August 2017.
  3. To-do-list tension - UK households face an average of 33 tasks a week

    Press Releases Published: 03/05/2018 Last modified: 31/05/2018
    75% of UK adults set to tackle their to-do-list over the Bank Holiday weekend ‘Sorting out finances’ is the UK’s most popular task, as the FCA encourages public to check whether they’re eligible to claim for PPI Rachel Riley and Mr
  4. Draft information for consumers: dealing with financial difficulties during coronavirus

    Guidance consultations Published: 22/05/2020 Last modified: 16/08/2021
    FCA proposes draft information for consumers on dealing with financial difficulties during coronavirus
  5. CP14/5: Changes to regulatory reporting: Adviser and consultancy charging, Authorised Professional Firms (APFs) and Product Sales Data (PSD)

    Consultation papers Published: 07/03/2014 Last modified: 30/08/2015
    This is consistent with the FCA’s commitment to ensuring the data we collect from firms is proportionate and traceable to a defined FCA need. ... We are proposing a number of changes to the data we collect from certain regulated firms through the
  6. Consumer credit firms must raise advertising standards, says FCA

    Press Releases Published: 16/05/2014 Last modified: 22/05/2014
    We think that more can be done to ensure that advertisements are fair, clear and not misleading. ... The FCA also acts on complaints received from the public and via the Advertising Standards Authority.
  7. FCA review into mobile phone insurance finds examples of poor product design, unclear terms, and inadequate claims and complaints handling

    Press Releases Published: 27/06/2013 Last modified: 27/06/2013
    The Financial Conduct Authority (FCA) has published a review focusing on the way mobile phone insurance firms design products and handle claims from customers that have lost or damaged their phone, or had it stolen.
  8. Final Guidance: Business interruption insurance test case - proving the presence of coronavirus (Covid-19)

    Policy and guidance Finalised guidance Published: 03/03/2021 Last modified: 21/04/2021
    This guidance sets out the types of evidence and methodologies which policyholders may use when proving the presence of coronavirus (Covid-19) in a particular area around their premises.
  9. Rules that apply to firms in SRO and fund operators in the TMPR

    Firms Focus areas Published: 19/08/2020 Last modified: 02/01/2024
    We summarise the rules that apply to firms in the temporary permissions regime (TPR) and fund operators in the temporary marketing permissions regime (TMPR).
  10. Financial Lives 2022 survey - Key findings from the May 2022 survey: Executive summary

    Financial Lives Published: 26/07/2023 Last modified: 26/07/2023
    Executive summary for the key findings from the FCA’s Financial Lives February 2022 survey.