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Showing 41 to 50 of 8034 search results for We use the complaints data.

  1. About our complaints data

    Data Published: 06/05/2016 Last modified: 19/10/2023
    This page provides more information about how the FCA collects and reports complaints data.

  2. RegData help and FAQs

    Registers and systems Published: 04/05/2016 Last modified: 13/02/2023
    You can find help and/or FAQs on all the Gabriel data items below and via the links to the right.

  3. Consumer investments data review 2020

    Data Published: 18/01/2021 Last modified: 13/06/2023
    A summary of the FCA's work to tackle consumer harm in the investment market, between 1 January and 31 October 2020.

  4. Aggregate complaints data: 2021 H2

    Data Published: 28/04/2022 Last modified: 20/10/2022
    This page focuses on complaints that financial services firms reported to us during the first half (H2) of 2021, between 1 July and 31 December 2021. This includes the latest trends and analysis by product group.

  5. Sign up for car finance complaints updates

    Last modified: 02/02/2024
    If you'd like to stay up to date on our activity involving car finance complaints, sign up to receive email updates.

  6. Complaints data items: FAQs

    Registers and systems Published: 10/05/2016 Last modified: 13/06/2022
    Complaints data items: FAQs

  7. PPI refund scams

    Scams Published: 30/08/2019 Last modified: 19/08/2021
    Find out why you should be wary if you’re called out of the blue and told you’re owed a refund for mis-selling of PPI.

  8. Archived data

    Last modified: 06/01/2023
    Find FCA data published before 2018.

  9. Reporting complaints

    Tasks for regulated firms Published: 06/08/2015 Last modified: 09/02/2023
    The Dispute Resolution (DISP) rules require firms to send us reports on volumes of complaints. Find out how to submit one.

  10. How to complain if you’re a small business

    Published: 24/03/2021 Last modified: 17/05/2022
    If you’re a small or medium-sized enterprise (SME) and you're unhappy with a product or service, follow these steps to make a complaint.
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