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Showing 81 to 90 of 8034 search results for We use the complaints data.

  1. FAMR Baseline tracking

    External research Published: 24/09/2018 Last modified: 24/09/2018
    The Financial Advice Market Review (FAMR) Baseline Report sets out a range of indicators developed to give us a snapshot of the market for financial advice. In line with our commitment to monitor changes in the market, we publish follow-up consumer

  2. Consumer credit reporting

    Tasks for regulated firms Published: 11/05/2015 Last modified: 09/02/2023
    Find out the reporting requirements for firms authorised to carry out regulated consumer credit activities.

  3. Investing in crypto

    Last modified: 10/05/2024
    A common phrase in the crypto community is ‘do your own research’ as it’s important to understand what you are buying. Investments in crypto can be complex, making it difficult to understand the risks associated with the investment.

  4. FCA statement on super-complaint from Which?

    Statements Published: 23/09/2016 Last modified: 01/02/2017
    Which? submitted a super-complaint to the PSR and the FCA calling on them to ensure banks better protect customers who are tricked into transferring money to a fraudster.

  5. Service standards 2019/20

    Data Published: 24/06/2020 Last modified: 24/06/2020
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20.

  6. Principals and appointed representatives

    Tasks for firms Firms Published: 09/05/2015 Last modified: 24/04/2024
    If you’re a principal firm for an appointed representative (AR), find out what your responsibilities are and when to notify the FCA.

  7. Service standards 2020/21

    Data Published: 15/07/2021 Last modified: 15/07/2021
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21.

  8. Heritage Pensions Limited in liquidation

    News stories Published: 18/03/2022 Last modified: 18/03/2022
    As Heritage Pensions Limited has entered liquidation, we set out the steps Heritage clients should take and advice on how to protect against scams.

  9. Pension scams

    Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
    Don’t let a scammer enjoy your retirement. Find out how pension scams work, how to avoid them, and what to do if you suspect a scam.

  10. FCA statement regarding NatWest Group

    Statements Published: 27/10/2023 Last modified: 27/10/2023
    As previously set out, we have been intensifying supervisory work in relation to NatWest Group and Coutts since the widely reported events earlier this year.
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