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Showing 101 to 110 of 545 search results for We use the complaints data to help assess.

  1. General insurance value measures data - July to December 2021

    Data Published: 25/11/2022 Last modified: 25/11/2022
    The FCA has published value measures data for a wide range of General Insurance (GI) Products for July to December 2021.

  2. Trust and confidence - ensuring firms’ ethics are built around their customers

    Speeches Published: 12/11/2013 Last modified: 12/11/2013
    Speech by Clive Adamson, Director of Supervision, at the Insurance Institute of London, London. This is the text of the speech as drafted, which may differ from the delivered version.

  3. Retirement Income Advice Assessment Tool (RIAAT)

    Published: 20/03/2024 Last modified: 20/03/2024
    De

  4. Defined Benefit Advice Assessment Tool (DBAAT)

    Published: 19/06/2023 Last modified: 20/09/2023
    The FCA Defined Benefit Advice Assessment Tool (DBAAT) helps the market understand how they assess the suitability of Defined Benefit (DB) pension transfer and related investment advice and disclosures. 

  5. Consumer credit – Ongoing service and end of agreement

    Consumer credit firms Published: 26/04/2019 Last modified: 03/02/2023
    We outline why your commitment to customers does not end after they enter into an agreement with you.

  6. Workstreams updates

    Statements Published: 16/07/2021 Last modified: 16/07/2021
    Update on Assessing Suitability Review (ASR 2), diagnostic review of business models, review of rules extending SME access to the Financial Ombudsman and de-anchoring remedy for credit cards

  7. Consumer credit qualitative research

    News stories Published: 01/04/2014 Last modified: 05/06/2014
    The research was designed to: Explore consumer use of different credit products and services; Evaluate the relative perceived value and benefit of different credit products and services; Assess the impact of ... What can we do to improve pages like this?

  8. Packaged bank accounts: TR16/8

    Thematic reviews Published: 20/10/2016 Last modified: 20/10/2016
    This report provides the findings from our thematic review into packaged bank accounts (PBAs). The review was performed to assess how firms implemented the PBA Insurance: Conduct of Business Sourcebook rules that were introduced in March 2013. We

  9. FCA publishes Defined Benefit Advice Assessment Tool

    News stories Published: 15/01/2021 Last modified: 15/01/2021
    The DBAAT helps the market understand how we assess the suitability of defined benefit pension transfer advice

  10. Statement on Plevin v Paragon Personal Finance Ltd

    Statements Published: 27/05/2015 Last modified: 27/06/2019
    In January, the Financial Conduct Authority (FCA) announced that it would be collecting evidence on current trends in complaints on payment protection insurance (PPI).
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