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Showing 121 to 130 of 545 search results for We use the complaints data to help assess.

121. Personal data and handling complaints about us

     Last modified: 22/02/2023
     How and why the FCA uses personal data when investigating a complaint someone has made about the organisation.

122. RegData help and FAQs

     Registers and systems Published: 04/05/2016 Last modified: 13/02/2023
     You can find help and/or FAQs on all the Gabriel data items below and via the links to the right.

123. FCA and PSR respond to announcement from Cash Action Group (CAG)

     Statements Published: 15/12/2021 Last modified: 15/12/2021
     We respond to the Cash Action Group’s (CAG) announcement that retail banks and building societies will create an independent body to assess the needs of local communities and direct cash solutions.

124. Assessing suitability

     Tasks for regulated firms Published: 19/02/2016 Last modified: 06/03/2020
     FCA outlines the process you should follow to assess suitability of for a client

125. Business Plan 2021/22

     Business plans Published: 15/07/2021 Last modified: 19/08/2021
     Our Business Plan 2021/22 explains how we see our future role and priorities, how we intend to deliver them and how we will measure our performance.

126. Data strategy 2020

     Data Published: 07/01/2020 Last modified: 23/06/2022
     The data strategy sets out the FCA's vision for 2024 and how it will make better use of its data and analytics to transform how it regulates and delivers its Mission.

127. Financial Conduct Authority publishes general insurance value measures scorecard

     Press Releases Published: 25/01/2017 Last modified: 11/04/2024
     The FCA has published the first set of data in its general insurance value measures pilot, covering the year ending 31 August 2016.

128. British Steel Pension Scheme redress FAQ

     Tasks for regulated firms Published: 24/05/2022 Last modified: 28/02/2023
     The FCA provides answers to requests for further clarification on our consultation on the BSPS redress scheme.

129. CP18/18: Guidance on regular premium PPI complaints and recurring non-disclosure of commission

     Consultation papers Published: 04/07/2018 Last modified: 15/04/2019
     This paper consults on new guidance that clarifies our expectations about the handling of certain regular premium payment protection insurance (PPI) complaints. 

130. Approved Persons Regime

     Tasks for firms Published: 12/05/2015 Last modified: 27/04/2023
     Approved persons carry out certain activities on a firm's behalf and must be regulated by us. Learn about our requirements, conduct rules and 'fit and proper' test.