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Showing 161 to 170 of 545 search results for We use the complaints data to help assess.
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FCA performance scorecard - comparison metrics for personal current accounts 2020
This performance scorecard for 2020 highlights some of the information available on personal current accounts, and can help customers choose their provider. -
FCA fines The Carphone Warehouse over £29m for insurance mis-selling
The Financial Conduct Authority (FCA) has fined The Carphone Warehouse £29,107,600 for failings that led to the mis-selling of ’Geek Squad’, a mobile phone insurance and technical support product. This follows an FCA investigation which stemmed -
Directory of certified and assessed persons
Find out how you can prepare and amend your certified and assessed person submission, and why it's important to confirm your details. -
Mortgage Prisoner Review
Our Mortgage Prisoner Review has been laid before parliament, providing data for borrowers to consider whether there are practical and proportionate solutions that can help them. -
Personal data and authorisation
How and why the FCA uses personal data that is collected via forms on its online portals: Connect, RegData and Online Invoicing. -
How we are making form filling easier for applicants
The FCA is making improvements to the application process for authorisation and the first form we're looking at is Form A. -
FCA statement regarding motor finance firms’ financial resources
The FCA is writing to firms to remind them they must maintain adequate financial resources at all times. -
Liquidity management for investment firms: good practice
The FCA has been working with the Bank of England, at the request of the Financial Policy Committee (FPC), to assess risks posed by open-ended investment funds investing in the fixed income sector. As part of this work we have engaged with a number -
FCA performance scorecard - comparison metrics for personal current accounts 2021
This performance scorecard 2021 highlights some of the information available on personal current accounts, and can help customers choose their provider. -
REP025 data item: FAQs
Find out more about how to complete REP025, for on-going reporting of complaints and revenue data by principal firms on their appointed representatives (ARs) and introducer appointed representatives (IARs).