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Showing 191 to 200 of 545 search results for We use the complaints data to help assess.

  1. Personal data and market oversight

    Last modified: 22/02/2023
    How and why the FCA uses personal data to carry out its market oversight functions.
  2. Using claims management companies

    Know your rights Published: 07/03/2019 Last modified: 01/03/2022
    The FCA is the regulator for CMCs in England, Wales and Scotland. The Financial Ombudsman Service has taken over complaints about CMCs.
  3. Whistleblowing quarterly data 2021 Q3

    Data Published: 25/11/2021 Last modified: 01/02/2024
    Our data shows the number of new whistleblowing reports the FCA received in July to September and the allegations they featured.
  4. TR17/1: Customer understanding: Retail banks and building societies

    Thematic reviews Published: 17/07/2017 Last modified: 17/07/2017
    This report provides the findings from our thematic review into firms’ assessment of customer understanding of transactions delivered by retail banks and building societies to consumers.
  5. Our use of cookies

    Last modified: 15/12/2023
    Find out about the individual cookies the FCA uses on fca.org.uk, and why it uses them.
  6. Call for mortgage intermediaries willing to help mortgage prisoners

    Mortgage lenders and intermediaries News stories Published: 09/07/2020 Last modified: 29/11/2021
    We want to hear from mortgage intermediaries who will work with mortgage prisoners to help them identify and move to an active lender where this is possible, or signpost them to additional support such as debt advice.
  7. Firm handling of complaints during coronavirus

    Firms Published: 01/05/2020 Last modified: 12/05/2021
    Find out about how firms should handle complaints during coronavirus.
  8. Primary Market Bulletin 44

    Newsletters Published: 20/03/2023 Last modified: 20/03/2023
    This edition covers diversity and inclusion, when a prospectus is required in Schemes of Arrangement and regulatory news with multimedia content.
  9. Personal data and Financial Lives survey

    Last modified: 01/02/2024
    This privacy notice explains what personal data the FCA collects during the Financial Lives survey and how and why it uses the information as part of its regulatory work.
  10. Copia Wealth Management Limited is placed into liquidation

    Statements Published: 09/09/2020 Last modified: 09/09/2020
    Mr Floyd Paterson, the sole director of Copia Wealth Management Limited, a firm authorised and regulated by the FCA, has appointed Alex Kachani of Crawfords Accountants in Manchester as liquidator.