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Showing 21 to 30 of 545 search results for We use the complaints data to help assess.
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About our data
The FCA publishes a wide range of data. Find out about the types of data available and how often it is published. -
FCA response to FSB’s Super-Complaint - requiring personal guarantees for business loans
On 08 December 2023, we received a super-complaint from the Federation of Small Businesses (FSB). This is the first super-complaint we have received since the super-complaint regime was applied to the FCA in 2013. -
FCA highlights concerns when credit firms allow repeat borrowing
The FCA has today published the findings of a review into relending by firms that offer high-cost credit. -
Our Rule Review Framework
The FCA have developed a draft Rule Review Framework to explain how it plans to monitor and review how its rules are working in practice. -
Review of debt management sector gets underway
We are undertaking a thematic review of the debt management sector, in line with the commitment in our 2017/18 Business Plan. -
Market Watch 72
In this Market Watch, we outline our recent findings on the quality of service provided by Approved Publication Arrangements (APAs) and Approved Reporting Mechanisms (ARMs), collectively known as Data Reporting Services Providers (DRSPs), to clients -
Financial crime
Integrity of the UK's financial markets requires the FCA to ensure firms have effective systems and controls to detect, prevent and deter financial crime. Learn from good and poor examples and browse our guide to financial crime. -
Personal data and supervision
How and why the FCA uses personal data to carry out its supervision functions. -
Financial Advice Market Review (FAMR) baseline report
Find out more about our research into the development of a market that delivers affordable and accessible financial advice and guidance. -
Personal data and enforcement
How and why the FCA uses personal data to carry out its enforcement functions.