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Showing 251 to 260 of 545 search results for We use the complaints data to help assess.

  1. Privacy notice

    Last modified: 16/04/2024
    The FCA's privacy notice explains how and why it uses your personal data.

  2. Financial Conduct Authority appoints new Chief Economist

    Press Releases Published: 05/09/2019 Last modified: 05/09/2019
    The Financial Conduct Authority (FCA) has appointed Kate Collyer as its Chief Economist. Kate is currently Chief Economist for Energy and Market Frameworks and Joint-Director of Analysis at Department for Business, Energy and Industrial Strategy

  3. FCA finalise plans to place a deadline on PPI complaints

    Press Releases Published: 02/03/2017 Last modified: 18/08/2017
    The Financial Conduct Authority has today confirmed that it will introduce a deadline for making new payment protection insurance (PPI) complaints.

  4. FSA publishes discussion paper on transparency

    Press Releases Published: 04/03/2013 Last modified: 29/03/2013
    The Financial Services Authority (FSA) has published a discussion paper looking at how transparency and more effective disclosure could improve the accountability of the regulator and the financial services industry, and help consumers make more

  5. IFPR implementation observations: quantifying threshold requirements and managing financial resources – concluding report

    Multi-firm reviews Published: 27/11/2023 Last modified: 27/11/2023
    Further observations on how firms are implementing requirements on the Internal Capital Adequacy and Risk Assessment process and reporting under the Investment Firms Prudential Regime.

  6. Financial Conduct Authority consults on changes to PPI complaint handling rules

    Press Releases Published: 26/11/2015 Last modified: 26/11/2015
    In a statement published on 2 October 2015, the Financial Conduct Authority (FCA) stated that we would consult on introducing a deadline for making payment protection insurance (PPI) complaints, accompanied by ... Making such complaints is free to

  7. The Financial Conduct Authority’s Statement on Payment Protection Insurance (PPI)

    Statements Published: 02/10/2015 Last modified: 18/08/2017
    For example, the evidence we collected indicates that:. a high and growing proportion of complaints are made via claims management companies, with fee costs to the consumers who use them. ... We will continue to monitor firms’ handling of PPI

  8. Appointed representatives and networks

    Tasks for firms Published: 05/08/2015 Last modified: 19/07/2023
    Principals often have networks of appointed representatives (ARs). Find out how to control your networks to reduce risks to your business.

  9. Our workforce representation

    About us How we operate Published: 20/07/2023 Last modified: 20/07/2023
    FCA employees can share their diversity data, to help us better understand the demographic make-up of our workforce and build a culture that supports everyone.

  10. Cash-based money laundering

    Tasks for firms Published: 24/04/2023 Last modified: 24/04/2023
    Find out about the FCA's work on reducing money laundering through cash deposits at the Post Office and their current expectations of firms’ controls. 
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