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Showing 481 to 490 of 545 search results for We use the complaints data to help assess.

  1. Branch and ATM closures or conversions; good practice and areas for improvement

    Data Published: 23/02/2022 Last modified: 25/01/2023
    Find out more about the good and poor practice the FCA has seen when supervising firms planning branch or ATM closures or conversions.
  2. The regulatory challenge

    Speeches Published: 23/02/2015 Last modified: 24/02/2015
    But our role goes beyond setting minimum requirements and standards. We also help push firms where they might not otherwise go - we are, at times, the counterweight to the market pressures ... highlight problems, do you take whistleblowing seriously, do
  3. The FCA’s new competition powers: what do they mean for the financial services industry?

    Speeches Published: 21/11/2014 Last modified: 09/11/2016
    Speech by Deb Jones, director of competition at the FCA, at a Scottish Financial Enterprise lunch, hosted by Maclay Murray & Spens LLP, Edinburgh. This is the text of the speech as drafted, which may differ from the delivered version.
  4. Where next for UK Market Structure

    Speeches Published: 03/03/2022 Last modified: 03/03/2022
    Speech by Edwin Schooling Latter, FCA Director of Markets and Wholesale Policy and Wholesale Supervision, delivered at Rosenblatt's European Market Structure conference.
  5. Consumer redress scheme opens – card security product holders have until March 2016 to claim compensation

    Press Releases Published: 18/08/2015 Last modified: 01/09/2015
    Product holders do not need to use the services of a claims management company or law firm to complete the compensation claim form. ... One of the features of the card security products was insurance to cover fraudulent use if a card was lost or stolen.
  6. Insights from the 2020 Cyber Coordination Groups

    Research notes Published: 29/04/2021 Last modified: 29/04/2021
    Overview and insight from the latest quarterly Cyber Coordination Group meeting
  7. SME collections and recoveries review

    Multi-firm reviews Published: 12/07/2022 Last modified: 12/07/2022
    Findings from our multi-firm review assessing how retail banks treat their SME customers in collections and recoveries.
  8. Consumer credit countdown – Review into debt collection practices of payday lenders starts on day one of FCA regulation

    Press Releases Published: 12/03/2014 Last modified: 30/09/2016
    Take on a number of investigations from the outgoing consumer credit regulator, the OFT, and consider whether we should begin our own for the worst performing firms;. ... Continue to engage with the industry to encourage them to create a real-time data
  9. Watch out for signs of loan fee fraud as summer spending fuels financial pressure

    Press Releases Published: 09/08/2023 Last modified: 09/08/2023
    With summer in full swing, the FCA launches its latest campaign to help consumers spot and avoid loan fee fraud.
  10. 100 days of the FCA

    Speeches Published: 09/07/2013 Last modified: 16/08/2013
    Speech by Martin Wheatley, Chief Executive, the FCA, at the ABI Biennial Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.