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Showing 141 to 150 of 380 search results for We use the complaints data to help assess how well firms.
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The FCA’s Business Plan and Priorities
Speech by Andrew Bailey, Chief Executive at the FCA, delivered at the BIBA 2018 Annual Conference & Exhibition, Manchester -
Stress testing for human beings
Speech by Charles Randell, Chair of the FCA, delivered at the Gleneagles Pensions & Savings Symposium. -
Review of host Authorised Fund Management firms
We wanted to test the viability of the host AFM business models and assess whether conflicts of interests were being effectively managed. -
The FCA and our approach to Building Societies
Speech by Linda Woodall, Director of Mortgage & Consumer Lending Subdivision at the FCA, to the Building Societies Association (BSA). -
FCA reviews find mortgage firms lending responsibly but scope for improvement on competition
some firms need to make process improvements to help them consistently assess and record their lending decisions. ... some firms could be more proactive and consistent in making use of flexibilities and exceptions to the responsible lending requirements -
Helping people access cash
How new legislation has given the FCA powers to act where it finds or anticipate significant impacts on consumers’ ability to access cash. -
Retirement income market study
In March 2015, we published the final findings of our retirement income market study and our proposed remedies. -
Rent-to-own provider Buy as You View to pay £939,000 to around 59,000 customers
BAYV has committed to addressing the FCA concerns and an independent Skilled Person was appointed in October 2015 to assess the firm’s plans in this regard, and assess and oversee ... The FCA uses this power to obtain an independent view of one or more -
Market Watch 66
In this Market Watch, we set out our expectations for firms on recording telephone conversations and electronic communications when alternative working arrangements are in place, including increased homeworking. -
Chairman's speech to the Trust in Banking Conference
Speech by John Griffith Jones, Chairman, FCA, delivered at the Trust in Banking Conference, organised by Cambridge Judge Executive Education at the London Stock Exchange. This is the text of the speech as drafted, which may differ from the delivered