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Showing 171 to 180 of 380 search results for We use the complaints data to help assess how well firms.
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Financial Conduct Authority says time to end premium calls for consumers
It is not fair that customers often have to use expensive phone lines when calling firms to ask for help or to complain. ... Current FCA rules require every authorised firm to have a free channel for making a complaint. -
Personal data and market oversight
How and why the FCA uses personal data to carry out its market oversight functions. -
Investing in outcomes: a regulatory approach to deliver for consumers, markets and competitiveness
Speech by Nikhil Rathi, FCA Chief Executive delivered at the Morgan Stanley European Financials Conference. -
Investment Association Annual Dinner 2017
Speech by Andrew Bailey, Chief Executive of the FCA, at the Investment Association Annual Dinner 2017. -
Financial Advice Market Review (FAMR) baseline report
Find out more about our research into the development of a market that delivers affordable and accessible financial advice and guidance. -
Innovation: The regulatory opportunity
Speech by Martin Wheatley, Chief Executive of the FCA, at the Financial News Conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Advantages of mainstream investments
There are many kinds of mainstream investments, appealing to a broad range of consumers and offering a convenient way to target attractive long-term returns. -
Using claims management companies
The FCA is the regulator for CMCs in England, Wales and Scotland. The Financial Ombudsman Service has taken over complaints about CMCs. -
Ageing population: update from the FCA
We have published this statement to warn consumers against dealing with unauthorised firms. -
The risks of token regulation
Speech by Charles Randell, Chair of the FCA and PSR, to the Cambridge International Symposium on Economic Crime