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Showing 241 to 250 of 380 search results for We use the complaints data to help assess how well firms.
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Implementing Technology Change
This review sets out the findings from our cross-Financial Services change management review which looked at how financial firms manage technology change, the impact of change failures and the practices utilised within the industry to help reduce -
IFPR implementation observations: quantifying threshold requirements and managing financial resources
Firms should consider these and how they can strengthen their processes. -
To-do-list tension - UK households face an average of 33 tasks a week
75% of UK adults set to tackle their to-do-list over the Bank Holiday weekend ‘Sorting out finances’ is the UK’s most popular task, as the FCA encourages public to check whether they’re eligible to claim for PPI Rachel Riley and Mr -
FCA finds annuity market not working for consumers - Competition Market Study launched
2]. , as well as results from the FCA’s review of sales practices. ... 31 firms sell pension annuities (25 of which were included in our review). -
Privacy notice
The FCA's privacy notice explains how and why it uses your personal data. -
A regulatory perspective: measuring and assessing culture, now and in the future, the role of purpose and the importance of D&I
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the IA Culture in Investment Management Forum -
IFPR implementation observations: quantifying threshold requirements and managing financial resources – concluding report
Further observations on how firms are implementing requirements on the Internal Capital Adequacy and Risk Assessment process and reporting under the Investment Firms Prudential Regime. -
The Financial Conduct Authority’s Statement on Payment Protection Insurance (PPI)
For example, the evidence we collected indicates that:. a high and growing proportion of complaints are made via claims management companies, with fee costs to the consumers who use them. ... We will continue to monitor firms’ handling of PPI -
FCA consults on new rules to improve the approach to open-ended funds investing in illiquid assets
The Financial Conduct Authority (FCA) is consulting on new rules and guidance to reduce the potential for harm to investors in funds that hold illiquid assets, particularly under stressed market conditions. These measures will also support the -
London Capital and Finance plc
On 30 January 2019, London Capital and Finance plc (LCF) appointed joint administrators who will contact all affected parties in due course