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Showing 301 to 310 of 380 search results for We use the complaints data to help assess how well firms.

  1. Mortgage sales data FAQs

    Registers and systems Published: 05/05/2016 Last modified: 04/01/2022
    Product sales data: new mortgage requirements FAQs (7484)

  2. Wholesale banks and asset management cyber multi-firm review findings

    Multi-firm reviews Published: 10/12/2018 Last modified: 10/12/2018
    In late 2017 and early 2018 we carried out a cyber multi-firm review with a sample of 20 firms in the asset management and wholesale banking sectors. The firms we selected varied in terms of their size, scale, operating models and geography. These

  3. Rolling regulation forwards

    Speeches Published: 16/11/2022 Last modified: 16/11/2022
    Speech by Nikhil Rathi, FCA Chief Executive delivered at the UK Finance annual dinner.

  4. Investor engagement in a changing regulatory landscape

    Speeches Published: 13/07/2015 Last modified: 14/07/2015
    and less impacted by potentially competing incentives.Since clarifying our rules, we have seen firms taking steps to better manage costs and conflicts of interest in this area, as well as ... We intend to use the market study to examine whether such

  5. 2016 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2016. 

  6. Building a digital regulator: how the FCA is riding the innovation wave

    Speeches Published: 04/04/2022 Last modified: 19/08/2022
    Speech by Jessica Rusu, FCA Chief Data, Information and Intelligence Officer, at the Innovation Finance Global Summit 2022.

  7. Can robo-advice improve borrower repayment decisions?

    Research articles Published: 30/08/2022 Last modified: 30/08/2022
    Analysis showing that a simple automated ‘robo-advice’ tool significantly improved borrower repayment decisions in a randomised controlled trial.

  8. Mortgage Lending in the post MMR world

    Speeches Published: 05/11/2014 Last modified: 10/11/2014
    Speech by Linda Woodall, Director of Mortgage and Consumer Lending, Council of Mortgage Lenders Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  9. Andrew Bailey speech on retail banking in the UK - reflections from the FCA

    Speeches Published: 29/06/2017 Last modified: 29/06/2017
    Speech by Andrew Bailey, Chief Executive of the FCA, at the BBA Retail Banking Conference on retail banking in the UK – reflections from the FCA.

  10. CPP redress scheme opens - customers have until end of August 2014 to claim

    Press Releases Published: 03/02/2014 Last modified: 03/02/2014
    Customers who had both products will receive two forms. Customers do not need to use the services of a claims management company or law firm to complete the claim form. ... The FCA has an overarching strategic objective of ensuring the relevant markets