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Showing 91 to 100 of 380 search results for We use the complaints data to help assess how well firms.

  1. Packaged bank accounts: TR16/8

    Thematic reviews Published: 20/10/2016 Last modified: 20/10/2016
    This report provides the findings from our thematic review into packaged bank accounts (PBAs). The review was performed to assess how firms implemented the PBA Insurance: Conduct of Business Sourcebook rules that were introduced in March 2013. We

  2. Fund managers falling short on assessing the value of their funds

    Statements Published: 06/07/2021 Last modified: 06/07/2021
    Our review of fund managers found most had not implemented AoVs arrangements that met FCA standards.

  3. Consumer credit – Ongoing service and end of agreement

    Consumer credit firms Published: 26/04/2019 Last modified: 03/02/2023
    We outline why your commitment to customers does not end after they enter into an agreement with you.

  4. Statement on Plevin v Paragon Personal Finance Ltd

    Statements Published: 27/05/2015 Last modified: 27/06/2019
    In January, the Financial Conduct Authority (FCA) announced that it would be collecting evidence on current trends in complaints on payment protection insurance (PPI).

  5. FCA launches consultation on General Insurance value measures data

    Press Releases Published: 30/01/2019 Last modified: 30/01/2019
    Today the Financial Conduct Authority (FCA) has launched a consultation proposing new rules requiring firms to report General Insurance (GI) value measures data to the FCA for publication. Alongside the Consultation Paper, the FCA has also published

  6. Research Note: EMIR data and derivatives market policies

    Data and research Research notes Published: 06/08/2018 Last modified: 06/08/2018
    In 2012, the European Union (EU) implemented the post-financial crisis G20 agreements on derivatives markets by adopting the European Market Infrastructure Regulation (EMIR). In this Research Note, we assess the impact of two key EMIR obligations

  7. Archived data

    Last modified: 06/01/2023
    Find FCA data published before 2018.

  8. FCA begins review on data in wholesale markets

    Press Releases Published: 09/03/2020 Last modified: 13/03/2020
    FCA begins review on data in wholesale markets

  9. Our work on motor finance

    News stories Published: 31/07/2017 Last modified: 15/03/2018
    We are looking at the motor finance market to ensure that it works well and to assess whether consumers are at risk of harm.

  10. Business Plan 2021/22

    Business plans Published: 15/07/2021 Last modified: 19/08/2021
    Our Business Plan 2021/22 explains how we see our future role and priorities, how we intend to deliver them and how we will measure our performance.