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CP16/16: Minor Handbook changes related to mortgage borrowers with a payment shortfall
The rule aims to ensure that payments are allocated in a way that minimises the time taken to pay off the arrears and thus reduces the amount paid in related fees -
FCA confirms next stage of support for consumer credit and overdraft customers
The FCA has confirmed measures to ensure firms provide tailored support for users of certain consumer credit and overdraft products amid difficulties due to coronavirus (Covid-19) -
FCA response to FSB’s Super-Complaint - requiring personal guarantees for business loans
On 08 December 2023, we received a super-complaint from the Federation of Small Businesses (FSB). This is the first super-complaint we have received since the super-complaint regime was applied to the FCA in 2013. -
PS18/21: SME access to the Financial Ombudsman Service - near-final rules
Following publication of this Policy Statement with near-final rules, we have now published final rules. Our final rules, which are unchanged from our near-final rules, extend access to the Financial Ombudsman Service (‘the ombudsman service’) -
Consumer credit and coronavirus: additional guidance for firms (November 2020)
This guidance applies in the exceptional circumstances arising out of the coronavirus pandemic (Covid-19) and its impact on the financial situation of consumer credit customers. -
Consumer Duty implementation: good practice and areas for improvement
What firms are doing well and what they could do better. -
FCA to distribute funds to consumers following enforcement against unlawful CFD forex trading business
We have secured money that will be paid to consumers that were subject to illegal contracts for difference (CFDs) forex trading promotions made by the director of 24HR Trading Academy Ltd. -
FSA publishes the results of a mystery shopping review into the quality of investment advice in banks and building societies
The Financial Services Authority (FSA) has published the results of a mystery shopping review, carried out between March and September 2012, looking into the quality of investment advice given by banks and building societies. -
FCA proposes the next stage of support for consumer credit and overdraft customers
The Financial Conduct Authority (FCA) has announced proposals to ensure that firms provide tailored support for users of consumer credit and overdraft products who continue to face payment difficulties due to coronavirus (Covid-19). -
FCA statement on the Opinion of ESMA on our final rules for CFDs and CFD-like options
This notice sets out the FCA's reasons for acting contrary to the European Securities and Markets Authority’s (ESMA) Opinion of our national product intervention measures restricting how CFDs and CFD-like options are sold to retail