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Coronavirus (Covid-19): Information for firms on working with consumers and clients
Information for firms on the impact of coronavirus on consumers, including access to cash, accessing restricted savings and handling consumer claims. -
FCA confirms price cap rules for payday lenders
For most of the borrowers who do pay back their loans on time, the cap on fees and charges represents substantial protections.'. ... Borrowers must never have to pay back more in fees and interest than the amount borrowed. -
Access to cash coverage in the UK 2022 Q1
The FCA provides an overview of geographical cash access coverage in the UK at the end of the first quarter of 2022. -
Access to cash coverage in the UK 2023 Q1
The FCA provides an overview of geographical cash access coverage in the UK at the end of the first quarter (January to March) of 2023. -
Get-rich-quick, Ponzi and pyramid schemes
Find out how get-rich-quick schemes like Ponzi and pyramid schemes work, how to avoid scams and what to do if you’re scammed. -
Comparison of banking providers’ fraud controls
This page contains information about banks’ fraud controls. It is intended to enable consumers and consumer groups to compare how banks protect their customers against fraud, and to help consumers to make better informed choices about their -
Access to cash coverage in the UK 2022 Q4
The FCA provides an overview of geographical cash access coverage in the UK at the end of the fourth quarter (October to December) of 2022. -
FCA to ban motor finance discretionary commission models
FCA will introduce a ban on discretionary commission models. Currently, some car retailers and motor finance brokers receive commission which is linked to the interest rate that customers pay – creating an incentive to sell more expensive credit -
Enforcement data – Annual Report 2019/20
This FCA enforcement data for the year 2019/20 forms part of the FCA's annual report 2019/20. -
From regulator to firm to consumer: a virtuous chain of events
Speech by Georgina Philippou, Senior Adviser to the FCA on the Public Sector Equality Duty, delivered at the Building Ethnic Diversity and Inclusion in Investment Management - Report Launch.