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Coronavirus linked forbearance: key findings
We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty. -
FCA confirms measures to raise standards in the funeral plans market
To enhance consumer protection in the funeral plans market, the FCA has confirmed the rules funeral plan providers will have to follow when they come under regulation from 29 July 2022. -
Redress package agreed for consumers mis-sold CPP insurance products
The Financial Conduct Authority has reached an agreement with Card Protection Plan Limited (CPP) and 13 high street banks and credit card issuers that will pave the way for redress to be paid to customers who were mis-sold CPP’s Card Protection -
FCA bans Phillip Harold Boakes and sentence of 10 years upheld
If Mr Boakes doesn’t pay the confiscation order on time, he is liable to spend a further two years in jail. -
Information for general insurers and intermediaries in the UK
A focus for UK-based general insurers is minimising the disruption for EEA-based customers (including expats), or policies with certain EEA risks. -
Caversham Finance Limited t/a BrightHouse enters administration
Caversham Finance Limited t/a Brighthouse enters administration: information for consumers -
FCA calls on insurers to take action as it publishes latest fair value data
The FCA has written to insurers warning that more action must be taken to ensure good consumer outcomes. -
Balancing regulatory objectives in the dynamic consumer credit market
Speech by Jonathan Davidson, Director of Supervision – retail and authorisations at the FCA, at the Future of Lending Conference. -
The Financial Conduct Authority seeks views on its approach to small businesses
In addition to asking whether access should be extended, the FCA paper seeks views on whether the amount of redress the ombudsman can order financial services firms to pay should be -
FCA requests further information about overdraft pricing from firms
Over the past few days there has been significant comment about many headline overdraft rates