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Showing 12 to 21 of 673 search results for about our complaints data section for information.

12. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

13. Information on enforcement on transparency of consumer facing documents - June 2022

    FOI Release Date of Release: 13/06/2022
    The FCA provides information on its enforcement of section 68 of the Consumer Rights Act 2015 in relation to the 'transparency' of consumer-facing documents.

14. Personal data and handling complaints about us

    Last modified: 22/02/2023
    How and why the FCA uses personal data when investigating a complaint someone has made about the organisation.

15. Principals and appointed representatives

    Tasks for firms Firms Published: 09/05/2015 Last modified: 24/04/2024
    If you’re a principal firm for an appointed representative (AR), find out what your responsibilities are and when to notify the FCA.

16. Online trading scams

    Consumers Scams Published: 21/05/2019 Last modified: 20/03/2023
    Find out how online trading scams work, how to avoid scams and what to do if you’re scammed.

17. Forex trading scams

    Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
    Find out how unauthorised forex trading and brokerage firms work, how to avoid scams and what to do if you’re scammed.

18. Land banking investment scams

    Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
    Find out how land banking investments work, how to avoid scams and what to do if you’re scammed.

19. Mortgage fraud

    Consumers Your rights Published: 04/04/2016 Last modified: 20/03/2023
    If you mislead a lender about the sale price of your home, you could be committing fraud. Find out how this crime works and how to protect yourself.

20. Pension scams

    Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
    Don’t let a scammer enjoy your retirement. Find out how pension scams work, how to avoid them, and what to do if you suspect a scam.

21. REP025 data item: FAQs

    Tasks for firms Published: 26/10/2023 Last modified: 24/06/2024
    Find out more about how to complete REP025, for on-going reporting of complaints and revenue data by principal firms on their appointed representatives (ARs) and introducer appointed representatives (IARs).

22. Carbon credit trading scams

    Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
    Find out how carbon credit trading works, how to avoid scams and what to do if you’re scammed.