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Showing 122 to 131 of 673 search results for about our complaints data section for information.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Andrew Bailey speech at the Annual Public Meeting 2018

    Speeches Published: 11/09/2018 Last modified: 11/09/2018
    Speech by Andrew Bailey, Chief Executive of the FCA, delivered at our 2018 Annual Public Meeting.

  3. The retrospective application of rules: feedback on the call for examples

    News stories Published: 22/01/2015 Last modified: 19/11/2021
    We asked firms to provide examples of the retrospective application of regulatory rules

  4. Consumer Duty implementation plans

    Focus areas Multi-firm reviews Published: 25/01/2023 Last modified: 25/01/2023
    The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed

  5. Improving the Appointed Representatives regime through greater use of data

    Data Published: 28/09/2023 Last modified: 03/10/2023
    This publication includes data from the FCA's 2021 and 2022 data requests sent to principal firms and authorisation information collected from firms. It also outlines how the FCA is improving the Appointed Representatives’ Regime (AR) regime and

  6. Our Rule Review Framework

    Corporate documents Published: 12/07/2023 Last modified: 10/01/2024
    The FCA have developed a draft Rule Review Framework to explain how it plans to monitor and review how its rules are working in practice.

  7. General insurance value measures data 2022

    Data Published: 20/09/2023 Last modified: 20/09/2023
    The FCA has published value measures data for a wide range of General Insurance (GI) Products for January to December 2022.

  8. Consumer credit regulation: the journey so far

    Speeches Published: 08/04/2016 Last modified: 08/04/2016
    Speech by Tracey McDermott, Acting Chief Executive, FCA, delivered at the Credit Summit 2016 on 7 April 2016. This is the text of the speech as drafted, which may differ from the delivered version.

  9. FCA response to the independent panels’ annual reports

    Corporate documents Published: 01/02/2024 Last modified: 07/02/2024
    In line with its statutory requirement, the FCA responds to key representations made by the Panels in their respective Annual Reports.

  10. Principal firms who have Credit Broking permissions: Good practice and areas for improvements

    Good and poor practice Published: 23/04/2024 Last modified: 23/04/2024
    We assessed the key harms and drivers of harm caused by ARs and IARs who undertake credit broking. We found some examples of good and poor practice that we'd like to share with firms, as we think they can improve their practices.

  11. Consumer Investments Strategy - 2 Year Update

    Corporate documents Published: 08/12/2023 Last modified: 13/05/2024
    The FCA provides a 2 year update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021.
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