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Showing 192 to 201 of 673 search results for about our complaints data section for information.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. The Financial Lives survey

    Financial Lives Published: 17/06/2018 Last modified: 02/07/2024
    Financial Lives is the FCA's flagship nationally representative survey of UK consumers. It provides information about consumers’ attitudes towards managing their money, the financial products they have and their experiences of engaging with

  3. Regulating the funeral plans sector

    Firms Published: 05/02/2021 Last modified: 04/12/2023
    The FCA regulates pre-paid funeral plans, which means any funeral plan provider or intermediary must be authorised. Find out what this means for your firm.

  4. Financial crime

    Tasks for firms Published: 30/07/2015 Last modified: 11/03/2024
    Integrity of the UK's financial markets requires the FCA to ensure firms have effective systems and controls to detect, prevent and deter financial crime. Learn from good and poor examples and browse our guide to financial crime.

  5. Sign up for car finance complaints updates

    Last modified: 02/02/2024
    If you'd like to stay up to date on our activity involving car finance complaints, sign up to receive email updates.

  6. Statutory notices issued by the RDC

    Who we are Published: 19/07/2022 Last modified: 17/06/2024
    Find out more about warning notices and decision notices issued by the Regulatory Decisions Committee (RDC), the documents you’ll receive if you get one, and how to respond.

  7. Sample business plan

    Firm authorisation Published: 25/10/2023 Last modified: 25/10/2023
    If you're applying to be authorised by the FCA, learn what to include in your regulatory business plan (RBP).

  8. RegTech

    Tasks for firms Focus areas Published: 11/09/2017 Last modified: 12/04/2024
    RegTech applies to new technologies developed to help overcome regulatory challenges in financial services.

  9. Data Bulletin June 2018: The retail intermediary sector

    Data Published: 07/06/2018 Last modified: 06/09/2018
    This bulletin focuses on new analysis of the retail intermediary sector based on the data firms have submitted to us via the Retail Mediation Activities Return (RMAR).

  10. Complaints data: January to June 2016

    News stories Published: 06/10/2016 Last modified: 10/10/2016
    We publish details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. See the latest data and the most complained about firms and financial products.

  11. Information related to Covid-specific whistleblower allegations - November 2021

    FOI Release Date of Release: 09/11/2021
    The FCA responds to multiple questions regarding Covid-specific whistleblower allegations.
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