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Showing 292 to 301 of 673 search results for about our complaints data section for information.

  1. Consumer credit research: debt management

    Tasks for regulated firms Published: 06/08/2015 Last modified: 16/02/2023
    Read our research to understand the debt management market and the people that use it. 
  2. Review of firms’ handling of complaints about packaged bank accounts

    Multi-firm reviews Published: 07/07/2017 Last modified: 07/07/2017
    Findings from our review of how firms handle complaints about packaged bank accounts.
  3. Packaged bank accounts: TR16/8

    Thematic reviews Published: 20/10/2016 Last modified: 20/10/2016
    This report provides the findings from our thematic review into packaged bank accounts (PBAs). The review was performed to assess how firms implemented the PBA Insurance: Conduct of Business Sourcebook rules that were introduced in March 2013. We
  4. Financial Lives 2020 survey

    Financial Lives Published: 26/07/2023 Last modified: 26/07/2023
    Find out more about the Financial Lives 2020 survey including the FCA's reports and data. 
  5. Overall complaints fall by 2.1% but banking and credit card complaints increase

    Press Releases Published: 30/09/2015 Last modified: 07/02/2022
    The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,138,209 new complaints between January and June 2015.
  6. Financial Conduct Authority publishes first set of data under new complaints rules

    Press Releases Published: 26/04/2017 Last modified: 26/04/2017
    The Financial Conduct Authority (FCA) has published data on the number of complaints reported by firms under new rules which came into force on 30 June 2016.
  7. Supervision

    About us How we regulate Published: 18/04/2016 Last modified: 13/12/2023
    Find out about the FCA's approach to supervising firms, including why we supervise and how we divide the financial sectors we regulate.
  8. How we decide rates for annual fees

    Tasks for regulated firms Published: 08/05/2015 Last modified: 13/02/2023
    Find out about the yearly round of consultations and policy proposals that the FCA uses to set fees for the next financial year. 
  9. Copyright notice

    Last modified: 18/01/2024
    Find out more about using or copying material on our website and terms and conditions for reproducing accompanying materials.
  10. Retirement income market data 2022/23

    Data Published: 16/04/2024 Last modified: 16/04/2024
    This page provides analysis of the latest data from firms on the retirement income market for 2022/23.